Front Desk Coordinator- OB/GYN Medical Center Associates

Front Desk Coordinator - OB/GYN Medical Center Associates Employment type : Full-time Department : 005 - PMG Location : Onsite at OB/GYN Medical Center Associates located at 7900 Fannin St # 4000, Houston, TX 77054 Responsibilities Perform random daily audits on Patient Services Representative’s (PSR) work to verify accuracy. Assist all PSR’s in balancing their Comprehensive Balancing sheets as needed. Assist all PSR’s in finding office codes, CPT, ICD-10 or charges not listed on the router. Assist in updating clinical forms. Perform duties described in the PSR job description during peak periods or absences. Communicate any upcoming changes to satellite offices. Communicate with physicians, clinical personnel or other supervisors in dealing with specific patient problems/issues or departmental personnel. Work closely with the Appointment, Patient Accounting, Electronic Billing, Quality Control, Cash Posting and Coding personnel to ensure the smooth flow of work between the various areas. Plan, develop, maintain and continually strive to improve methods, procedures, controls and coordination of unit functions. Maintain information and keep abreast of information relating to the insurance industry and Privia Medical Group - Gulf Coast reimbursement. Draft new or revised policies and procedures as necessary. Monitor department resources, including staffing levels, for efficient usage. Plan for the use of resources and people needed for future tasks and growth. Follow up on special requests or projects for completeness. Initiate service requests for system problems. Follow through to ensure problems are corrected. Provide guidance in Athena EMR. Evaluate computer and equipment needs for PSR personnel. Interview, hire and terminate employees after consulting with the Practice Manager. Listen to ideas and suggestions from employees, physicians or other staff for improving the overall performance of the department and/or staff. Set and monitor performance goals/standards and communicate them to department personnel. Monitor adherence to set goals/standards. Complete and review employee’s annual performance evaluations in accordance with these goals/standards. Provide appropriate guidance, coaching and leadership for PSR personnel. Maintain a competent staff through training programs to ensure job knowledge and career progression. Evaluate and update job description to reflect accurate job content. Assign and issue instructions for specific or special tasks to personnel as needed. Review the payroll time clock edits for department personnel. Participate in educational and developmental activities. Attend meetings as requested. Perform other duties as directed by the Physician Owner(s) or Practice Manager. Qualifications At least 3 years of experience in a medical office environment. At least 3 years of experience utilizing CPT and ICD-9 coding standards. At least 3 years of experience with Athena EMR. High School Graduate or GED, some college preferred. Physical Demands Requires sitting for long periods of time, working in an office environment with some bending and stretching; ability to work under stress in a fast-paced environment; may need to stay later in the evenings to cover/supervise staff; manual dexterity required for use of calculator and computer. Compensation Hourly range: $19 to $21 per hour. All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr Privia-Medical-Group---Gulf-Coast