Front Desk Supervisor

divh2Front Desk Supervisor/h2pApply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Supervisor, you will be the first impression for our guests upon arrival and throughout their stay you will lead by example and champion the front desk staff to build lasting impressions and guest loyalty./ppWe offer eligible employees a number of benefits to enhance their health and well-being:/pulliGroup insurance, including medical, dental, vision and company-paid life insurance/liliPaid time off/liliCompany-matched 401(k) plan/liliVoluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account/liliLife enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!/liliGet paid daily/li/ulpResponsibilities:/pulliAssist with training, coaching and scheduling for the front office team./liliEnsure all guests are served promptly and courteously during all shifts./liliApply problem solving skills to resolve guest issues to their satisfaction./liliHandle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met./liliAct as Hilton Honors Brand Champion./liliAssist Front Office Manager in managing Market./liliMaintain lobby appearance/atmosphere./liliEnsure all front desk checklists and programs are followed and review daily work to confirm it is error-free./liliFollow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts./liliSupport the goals of the hotel through teamwork and collaboration with all departments./li/ulpQualifications:/ppPrevious hotel front desk experience preferred. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays./p/div