Shift Lead

Job Description

Job Description

Benefits:

• Paid time off

Location: Leland, NC
Job Type: Full-Time or Part-Time

At Nothing Bundt Cakes, the Shift Lead plays an important role in creating a positive, productive, and joyful bakery environment. This position helps lead the team during daily operations, supports the Bakery Manager, and ensures every guest receives an exceptional experience.

We are looking for someone who is a strong communicator, leads by example, takes ownership, and knows how to motivate a team while keeping operations running smoothly.

What You’ll Do

As a Shift Lead, you will:

• Lead and support team members during assigned shifts
• Help ensure the bakery is prepared to deliver an exceptional guest experience
• Provide coaching, direction, and support to Joy Creators and bakery team members
• Assist with opening and closing responsibilities
• Help manage daily bakery operations, including cleanliness, organization, and product availability
• Ensure team members are following company policies, procedures, food safety, and brand standards
• Support guest recovery and resolve guest concerns professionally
• Help monitor staffing and labor throughout the shift
• Communicate important information and operational needs to the Bakery Manager
• Lead by example through a positive attitude, strong work ethic, and a willingness to jump in wherever needed
• Help create a fun, supportive, and team-focused environment

What We’re Looking For

The ideal Shift Lead is someone who:

• Has strong leadership and communication skills
• Can motivate and coach others
• Is dependable, organized, and able to multitask
• Takes ownership and follows through on responsibilities
• Works well in a fast-paced environment
• Has excellent guest service skills
• Can make sound decisions and solve problems during their shift
• Leads with positivity, accountability, and a team-first mindset
• Previous leadership, food service, retail, or hospitality experience is preferred

Why You’ll Love Working With Us

At Nothing Bundt Cakes, we believe in bringing joy to our guests and each other. As a Shift Lead, you'll have the opportunity to grow your leadership skills, make an impact on your team, and help create memorable experiences every day.

If you are a motivated leader who enjoys working with people, thrives in a fast-paced environment, and is ready to take the next step in your career, we’d love to have you join our team!

Apply today and help us Bring the Joy!