Diesel Technician (Chrysler Dodge)

Hendrick Chrysler Dodge Jeep Ram FIAT of Concord Location: 7630 Hendrick Auto Plaza NW, Concord, North Carolina 28027 Job Summary In this vital role at Hendrick Chrysler Dodge Jeep Ram FIAT, your expertise as a Diesel Technician will keep customer vehicles, trucks, and commercial fleet vehicles operating smoothly, supporting our operational excellence. Pay Range Up to $50 per hour (based on factors such as Diesel Technician level, Chrysler certifications, and job performance). Job Responsibilities Perform comprehensive diagnostics on diesel engines, transmissions, hydraulics, suspensions, air brake systems, and other heavy equipment components using schematics and automotive diagnostics tools. Conduct repairs and maintenance for a variety of diesel engines and heavy-duty vehicles. Maintain and repair vehicle systems including shocks & struts, HVAC systems, tires, brakes, alignments, and powertrain components to ensure safety and reliability. Utilize hand tools, power tools, welding equipment, and other specialized tools to complete repairs efficiently while adhering to safety standards. Interpret technical schematics and manuals to troubleshoot complex mechanical issues accurately. Perform preventive maintenance routines to minimize downtime and extend the lifespan of vehicles. Assist with heavy lifting tasks using appropriate equipment while following safety protocols. Provide excellent customer service by communicating repair status clearly and offering recommendations for ongoing maintenance needs. Keep detailed records of all repairs performed for compliance and future reference. Effectively utilize available technologies to enhance customer experience. Maintain an organized, clean and safe work area. Participate in required training. Record all hours worked accurately in company timekeeping system. Follow Safeguards rules and regulations. Demonstrate the Company’s Core Values, comply with Company policies and procedures, and observe all Federal, State, Local, and Company safety rules and regulations in the performance of duties. Other duties as assigned. Job Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions. Desired Education GED High School Diploma Associate Degree Bachelor Degree Master Degree Doctorate Degree Field of Study / Work Experience Accounting Automotive Business Human Resources Information Technology Desired Work Experience Up to 3 years 3-5 years 5+ years Education/Experience Thorough knowledge of automotive parts and systems. Demonstrable mechanical skills and knowledge. Technical training or commensurate technical experience required. Certificates and Licenses Valid Driver’s License Certified/senior technician with respective manufacturer. State inspection/emissions license required by State. All required manufacturer fundamental training and/or NAPA training provided by HAG. Meets and/or exceeds manufacturer requirements for ASE tests. Completed manufacturer training to perform warranty repairs/recalls on most vehicles, PDI’s, maintenance, and minor repairs. Computer Skills Basic Computer skills to utilize timekeeping system. Ability to learn parts department computer inventory and ordering system. Communication Skills Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel. Attendance Expectations The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays. Physical Demands Must be able to lift up to (50) pounds. Regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. Environment Demands Duties are performed primarily in the service area. Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment. May be exposed to loud noise, vibration, exhaust fumes, and other service and repair conditions. Frequently interacts with customers, service advisors and the service manager. Verbal and Writing Ability Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees. Math Ability Ability to add, subtract, multiply and divide. Reasoning Ability Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations. Ability to understand and follow technical manuals. Core Values Servant Leadership: Servant Leaders consciously put the needs of others before their own, because to serve people is to value them. Teamwork through Trust & Respect: Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level. Integrity: Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make. Commitment to Customer Enthusiasm: Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers. Passion for Winning: Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people. Accountability at All Levels: Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team. Commitment to Continuous Improvement: Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team. EEO Statement Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit #J-18808-Ljbffr Hendrick Automotive Group Corporate