Senior Escalation & Quality Assurance Lead
Keurig Dr Pepper
Keurig Dr Pepper in Frisco, TX is seeking a Senior Escalation Specialist to lead the intake and resolution of escalated consumer complaints, delivering timely and satisfactory outcomes across high-level issues. The role requires strong leadership, exceptional communication, and a proactive approach to customer advocacy, training, and process improvement, with collaboration across Legal, Quality, and Brand teams. #J-18808-Ljbffr Keurig Dr Pepper
Vacancy posted 1 day ago
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