Restaurant Supervisor, Full Time - Chestnut Hill (TEMP)

About

Bloomingdale’s makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale’s like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.

Job Overview

A Bloomingdale’s Restaurant Supervisor is an essential part of the customer experience and delivers on our mission to be like no other store in the world. The Supervisor leads a team of customer-facing, production and culinary colleagues who are dedicated to providing the highest level of customer service. Whether a customer is grabbing our world famous frozen yogurt or meeting a friend for a sit down meal, we rely on our restaurant team to deliver an exciting experience through stellar service, knowledge of menu selections and awareness of store happenings. At Bloomingdale’s, our restaurants offer style in the form of creative culinary dishes and a wait staff that ensures a dining experience that is like no other.

Essential Functions

• Ability to train, lead and motivate service and production staff
• Ensure that company visual and merchandising standards are met and maintained
• Understanding of peak demand scheduling, floor coverage and supervision
• Ability to assess food quality and presentation and ensure quality control
• Understanding of kitchen organization and inventory, ability to place all food and supply orders using established procedures

Qualifications and Competencies

• High School Diploma or equivalent required
• 1-2 years direct experience
• Health department license or certification, Food Handlers, and/or alcohol certification as required by state or local requirement.
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
• Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Physical Requirements

• Position requires prolonged periods of standing/walking around store or department
• May involve reaching, crouching, kneeling and stooping
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
• Frequently lift/move up to 25lbs.

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy’s, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. - including Macy’s, Bloomingdale’s, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.