Patient Coordinator at Boise Oral Surgery & Dental Implant Center

Patient Coordinator at Boise Oral Surgery & Dental Implant Center

Boise Oral Surgery is seeking a skilled and passionate Patient Coordinator to join our well-established team. With a strong reputation for exceptional patient care and cutting-edge treatment options, this is an incredible opportunity to grow your career in a thriving, patient-centered practice. Hard-working and motivated, the successful candidate will bring a passion for providing the best patient care to the communities they serve.

The Patient Coordinator plays a vital role in ensuring smooth scheduling, preparation, and follow-up for patient appointments. This position supports patients throughout their care experience, coordinates communication between providers and patients, and ensures all clinical and administrative needs are met.

Your responsibilities will include:

• Manage patient scheduling, confirm appointments, and work to fill empty schedule time.
• Greet patients in a friendly, professional manner upon arrival, ensuring they feel welcome and cared for.
• Register new patients and update existing patient demographics, collecting detailed personal and financial information. Attention to detail is a must.
• Work closely with the clinical team to coordinate patient needs, making sure that patient wait times are minimized and their experience is as efficient as possible.
• Ensure patient confidentiality by adhering to HIPAA regulations and protecting sensitive information at all times.
• Maintain a clean, organized, and professional front office and reception area to ensure a welcoming environment for patients and visitors.
• Take and relay messages for providers and staff in a timely and accurate manner to ensure effective communication.
• Oversee the timely processing of mail and any other administrative tasks that support the office's day-to-day operations.

Preferred Qualifications:

• High school diploma or equivalent required; some college coursework or healthcare-related education preferred.
• Previous experience in dental or healthcare scheduling preferred.
• Strong organizational and multitasking skills.
• Excellent communication and patient service skills.
• Familiarity with dental practice management software (e.g., Dentrix, Eaglesoft) is a plus.
• Team members are expected to uphold the culture outlined in the SDB Handbook, with a focus on our core values and any additional responsibilities as defined.

What Makes You Successful:

• You genuinely care about providing an exceptional patient experience.
• You are dependable, organized, and prepared.
• You anticipate needs and take initiative rather than waiting to be asked.
• You maintain composure and attention to detail in a fast-paced environment.
• You communicate clearly and work well with doctors and fellow team members.
• You take pride in maintaining a safe, clean, and professional clinical environment.
• You are eager to learn, grow your clinical skills, and contribute to the success of the practice.

Why Join Us?

We believe our team members are at the heart of exceptional patient care. You'll have the opportunity to work alongside experienced clinical professionals in a collaborative environment where your contributions are valued. We are committed to supporting your professional growth while providing a positive and rewarding workplace.

Comprehensive Benefits Package:

• Medical, Dental, Vision, and 401(k)
• Paid holidays
• Paid time off