Server

Job Description

Job Description

About the Role:

As a Server at The University Club of Memphis, you will be crucial in delivering exceptional dining experiences to our members. Your primary responsibility will be to take orders, serve food and beverages, and make sure that all member and guest needs are met promptly and efficiently. You will be the face of our establishment, creating a welcoming atmosphere and fostering positive relationships with patrons. Also, you can work with kitchen staff to ensure timely and accurate order fulfillment. Ultimately, your efforts will contribute to our members' overall satisfaction and our restaurant's success.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in a customer service role, preferably in the food and beverage industry.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Preferred Qualifications:

• Experience with point-of-sale (POS) systems.
• Knowledge of food safety and sanitation regulations.
• Ability to work flexible hours, including evenings and weekends.

Responsibilities:

• Greet and seat guests in a friendly and professional manner.
• Take food and drink orders accurately and efficiently.
• Serve food and beverages to guests, ensuring quality and presentation.
• Handle customer inquiries and resolve any issues that may arise during their dining experience.
• Maintain cleanliness and organization of the dining area and service stations.

Skills:

The required skills for this position include strong communication and interpersonal abilities, essential for interacting with members and ensuring their needs are met. Time management skills will be utilized daily to prioritize tasks and provide timely service during busy periods. Attention to detail is crucial when taking orders and serving food to ensure accuracy and customer satisfaction. Preferred skills, such as familiarity with POS systems, will enhance processing orders and payments efficiency. Overall, combining these skills will enable you to create a positive dining experience for our members.