Restaurant Manager - Dunkin

Restaurant Manager – Dunkin' | Tioga Downs Casino Resort

Ready to lead, inspire, and bring high-energy hospitality to one of the region's most exciting destinations? Join our team at Dunkin' inside Tioga Downs Casino Resort, where fast-paced service meets elevated guest experience. We're looking for a hands-on, people-first leader who thrives in a dynamic environment and knows how to turn great service into unforgettable moments.

Why You'll Love It Here This isn't just another management role—it's a chance to grow your career while enjoying standout perks:

• Onsite Daycare open 7 days a week, 7am to 11pm
• Tuition Reimbursement to help you level up
• Deep discounts across our Hotel, Restaurants, and Spa
• Comprehensive health coverage: 3 Medical plans, Dental, Vision, plus Accident, Critical Illness & Hospital plans
• Company-paid Life Insurance, STD & LTD
• 401(k) with 100% vesting from day one and company match
• Generous PTO, Sick Time & Holiday Pay

What You'll Do As Restaurant Manager, you'll be the driving force behind daily operations—leading your team, delighting guests, and delivering results:

• Own and elevate daily operations for Dunkin'
• Coach, mentor, and develop team members to deliver exceptional guest experiences
• Build a strong, positive team culture with open communication and high morale
• Partner with culinary leadership to ensure consistent quality and execution
• Recruit, hire, and train top talent in compliance with all regulations
• Drive financial performance—manage labor, control costs, and hit revenue goals
• Handle guest feedback with professionalism and a solutions-first mindset
• Design and implement impactful training programs that keep your team sharp

Leadership & Impact You'll directly supervise Shift Leaders and Crew Members, playing a key role in shaping the culture and success of the operation while aligning with company goals and standards.

What You Bring

• Dunkin Brands University Graduate (preferred - must be willing to obtain within 6 months of hire)
• 1 year of restaurant supervisory experience (required)
• Adaptability across different service styles and concepts
• Strong leadership presence with a passion for team development

What to Expect This is an active, on-your-feet role in a lively environment. You'll occasionally lift up to 50 lbs (and sometimes more) while working in a setting that's energetic and fast-moving.

If you're ready to bring your leadership skills to a place where energy, opportunity, and hospitality come together—apply today and be part of something bigger at Tioga Downs.