Computer Support Specialist

Job Description

Job Description

Job Title: Computer Support Specialist
Location: Albany, NY
Pay Rate: $20 - $24.20/hr
Contract Length: 24 Months

Our client in Albany, NY is looking for a Computer Support Specialist that supports the program operations through data analysis, database maintenance, data pipeline management, and general IT support. Responsibilities include maintaining data dictionaries, mapping databases, managing data entry and extraction, and providing technical training and assistance to staff, providers, and consumers. The ideal candidate is detail-oriented, adaptable, and proficient in Microsoft Office, with strong communication skills and the ability to manage multiple priorities in a fast-paced environment.

Job Duties:

The Computer Support Specialist will assist with the program functions including:

• Providing analysis of data,
• Create and maintain data dictionaries,
• Run and maintain data pipeline processes,
• Map existing databases and perform routine database maintenance as specifically directed,
• Provide various aspects of general computer support,
• Provide training and support for Department of Health staff, providers and consumers

Candidates should be dependable, detail-oriented, and highly motivated individuals able to work in a fast-paced, high-volume office environment. The successful candidate should be willing and able to multitask and move from assignment to assignment as deadlines and priorities change. Knowledge of complex databases and how to learn new processes quickly and efficiently is a must. Must have good interpersonal skills to effectively communicate with both internal and external consumers.

Minimum Qualifications:

• A high school diploma (or equivalent),
• Two-year minimum experience working in a professional IT based setting,
• Excellent working knowledge of Microsoft Office (specifically Excel, Sharepoint and Access),
• The ability to enter data into, and extract data from, electronic databases,
• The ability to work independently and on a team with different personalities,
• The ability to handle multiple, shifting priorities,
• Good interpersonal skills to communicate effectively with internal and external entities

Preferred Qualifications:

• Certification in Microsoft Office products
• Experience creating and maintaining databases and mapping existing databases
• Experience in SQL, Python, R or Tableau

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