Field Service Technician

Job Description

Job Description

FIELD SERVICE TECHNICIAN

Full-Time | Auburn Hills, MI | $35-$45 per Hour

HERCO is seeking a skilled, hands-on  Field Service Technician to install, troubleshoot, repair, and maintain capital equipment used in the high-pressure die casting (HPDC) and advanced manufacturing industries.

This position combines mechanical, electrical, automation, and robotics support, providing technicians with the opportunity to build a long-term career in industrial automation. Technicians will work both at HERCO's Auburn Hills facility and at customer locations throughout the United States and Canada. Travel (up to 50%) including overnight stays and occasional weekend work, is required.

As part of our commitment to employee development, HERCO provides company-paid technical training and certifications, including FANUC Robotics Training, OSHA 30, Rigging, Forklift, and Fall Protection certifications.

Key Responsibilities

• Install, commission, service, troubleshoot, repair, and maintain manufacturing and automation equipment.
• Perform mechanical assembly and machine building using hydraulic, pneumatic, and electromechanical components.
• Troubleshoot electrical systems, motor controls, sensors, drives, and industrial machinery.

• Read and interpret electrical schematics, wiring diagrams, blueprints, and technical drawings.

• Diagnose mechanical and electrical equipment malfunctions.

• Support installation, commissioning, and production ramp-up activities at customer facilities.

• Troubleshoot robotic and automated systems, including FANUC robotics equipment and related automation components.
• Assist with PLC-controlled equipment and industrial control systems.
• Perform preventative and predictive maintenance on equipment and automation systems.
• Maintain detailed service documentation, reports, and customer records.
• Train and support customer maintenance personnel on equipment operation and best practices.
• Ensure all equipment operates safely, efficiently, and in compliance with customer and OSHA safety requirements.
• Respond to emergency service calls and assist customers with production downtime recovery.

Minimum Qualifications

• High school diploma, GED, trade school certification, or equivalent technical training.
• 3+ years of experience installing, maintaining, troubleshooting, or repairing industrial machinery or manufacturing equipment.
• Strong mechanical and electrical troubleshooting skills.
• Experience working with hydraulic, pneumatic, and industrial mechanical systems.
• Ability to read and interpret electrical schematics, wiring diagrams, and technical documentation.
• Familiarity with industrial controls, sensors, motors, and machine electrical systems.
• Basic computer skills and ability to complete electronic service reports.
• Strong communication and customer service skills.
• Valid driver's license and ability to travel throughout the United States and Canada without restrictions.
• Ability to lift up to 70 pounds and work in manufacturing environments.
• Ability to successfully complete all required pre-employment screenings, including motor vehicle record review and other legally permissible background checks.

Preferred Qualifications

• Associate's or Bachelor's degree in Electrical Technology, Mechatronics, Automation, Robotics, Industrial Maintenance, or a related technical field.
• Journeyman or Master Electrician certification, electrical apprenticeship training, or equivalent experience.
• Experience with FANUC, ABB, KUKA, Motoman/Yaskawa, or other industrial robotic systems.
• Experience troubleshooting PLC-controlled equipment, including Allen-Bradley or Siemens systems.
• Experience with industrial automation, servo systems, VFDs, machine controls, and industrial networking.
• Background in HVAC, millwright, robotics, automation, ironwork, machine installation, or capital equipment service.
• Automotive, foundry, die casting, or manufacturing industry experience.
• Proficiency with Microsoft Office and technical documentation systems.

Technical Skills

Experience in one or more of the following areas is highly desirable:

• Industrial electrical systems (24VDC to 480VAC)
• Motor controls and VFDs
• PLCs and industrial controls
• Robotics and automation systems
• Hydraulics and pneumatics
• Industrial networking
• Mechanical assembly and alignment
• Equipment installation and commissioning
• Preventative maintenance and troubleshooting

What HERCO Offers

• $35-$45 per hour
• Overtime opportunities
• Company vehicle or paid travel
• BCBS medical, dental, vision, life insurance, LTD, and 401(k)
• Paid PTO, sick time, and holidays
• Company-paid technical training and certifications valued at $10,000+
• FANUC Robotics Training and Certification
• OSHA 30 Certification
• Forklift Certification
• Rigging and Signal Person Training
• Fall Protection Certification
• Career advancement opportunities in automation, robotics, and field service leadership

Build Your Future with HERCO