HR Coordinator (Bala Cynwyd, PA)
Philadelphia Insurance Companies
HR Professional Opportunity
Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. We have been in operation since 1962 and are nationally recognized as a member of Ward's Top 50 and rated A++ by A.M.Best.
We are looking for a dynamic HR Professional to join the PHLY HR team!
Position Summary:
The Onboarding Coordinator plays a key role in supporting both the employee onboarding experience and ongoing Talent Development initiatives through strong coordination, system support, and administrative execution. This position partners through Talent Development and Talent Acquisition to support the onboarding processes, including Learning Management System (LMS) administration, and event logistics for development programs. The role also supports pre-employment onboarding activities, helping ensure consistent, compliant, and timely experience for new hires.
This role requires strong organization, attention to detail, comfort with systems and process tracking, and the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities
- Talent Development Support
- Manage course setup, assignments, and training records
- Ensure accuracy and timely completion to support onboarding and compliance
- Maintain and update TD and onboarding sites
- Ensure content is organized, current, and accessible
- Process and track invoices (vendors, catering, lodging, etc.)
- Ensure timely payment and proper expense allocation
- Coordinate vendors, travel, lodging, and event materials
- Prepare agendas, name tags, and supporting materials
- Manage timelines to ensure smooth execution
- Track participation and maintain program records
- Manage assessment logistics with vendors
- Schedule and support virtual sessions (e.g., Bootcamp, Department Overviews)
- Talent Acquisition Onboarding Support
- Support processing of new hires in Workday system
- Conduct I-9 verification and complete E-Verify processing
- Review and validate new hire tax information in ADP
- Complete OFAC compliance checks as required
- Maintain and audit pre-employment documentation and onboarding files
- Coordinate onboarding for onshore and offshore contractors
- Ensure all onboarding tasks are completed accurately, timely, and in compliance
- Process Talent Acquisition-related invoices (e.g., assessments, job boards)
- Provide back-up support for TA onboarding operations as needed.
Required Qualifications
- 2+ years of experience in coordination, HR support, onboarding, learning operations, or administrative program support (or equivalent combination of education and experience).
- Demonstrated ability to manage multiple priorities, track details, and meet deadlines with accuracy.
- Strong customer service mindset and ability to interact professionally with employees, managers, vendors, and external partners.
- Working knowledge of HR Operating systems such as; Workday, ADP, and LMS modules is a plus but not required.
- Strong Microsoft Office skills (Outlook, Excel, Teams).
- Experience coordinating logistics (meetings, events, calendars, travel, invoices) strongly preferred.
The ideal candidate will demonstrate:
- Strong organizational skills with consistent follow-through
- Meticulous attention to detail and a commitment to confidentiality
- Proactive, clear communication with a focus on stakeholder support
- Ability to work effectively both independently and as part of a team
- A structured, process-driven approach with strong documentation discipline
This position is a hybrid role in the Bala, PA office.
EEO Statement:
Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.
Benefits:
We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities. If you enjoy working in a fast paced work environment with growth potential please apply online. Additional information on Volunteer Benefits, Paid Vacation, Medical Benefits, Educational Incentives, Family Friendly Benefits and Investment Incentives can be found at
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