Customer Service Dispatcher
$23 per hourWestaff
Description
WESTAFF IS HIRING A DISPATCHER IN WALLINGFORD! Pay: $23.00/hour
Duration: 3-month assignment (may be extended)
Start: ASAP
Schedule: Monday, Wednesday, Thursday, Friday, Saturday
10:30 AM - 7:00 PM
Off Sundays and Tuesdays Position Summary:
Westaff is seeking a dependable and customer-focused Dispatcher to support a leading logistics operation. This role serves as the main point of contact between drivers, customers, and internal teams to ensure timely deliveries and efficient coordination of transportation activities. Key Responsibilities:
customer service, office and strong communication/problem-solving skills
WESTAFF IS HIRING A DISPATCHER IN WALLINGFORD! Pay: $23.00/hour
Duration: 3-month assignment (may be extended)
Start: ASAP
Schedule: Monday, Wednesday, Thursday, Friday, Saturday
10:30 AM - 7:00 PM
Off Sundays and Tuesdays Position Summary:
Westaff is seeking a dependable and customer-focused Dispatcher to support a leading logistics operation. This role serves as the main point of contact between drivers, customers, and internal teams to ensure timely deliveries and efficient coordination of transportation activities. Key Responsibilities:
- Schedule and dispatch drivers for pickups and deliveries
- Communicate with drivers, customers, and vendors regarding shipment details and timing
- Monitor delivery status and adjust routes or schedules as needed
- Handle incoming calls and resolve customer inquiries or service issues
- Track and document dispatch activity, including routes, delays, and delivery updates
- Troubleshoot delivery issues and escalate when appropriate
- Maintain accurate records and dispatch logs
- Previous dispatch, logistics, or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Proficient with computers and phone systems
- Detail-oriented and highly organized
customer service, office and strong communication/problem-solving skills
Vacancy posted 3 days ago
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