Field Service Technician 1

Cennox ATM Field Service TechnicianCennox is currently seeking an ATM Field Service Technician based in the Fort Smith, AR area to cover repairs, cleaning, maintenance, and software upgrades on financial equipment across Fort Smith and surrounding areas. This full-time position offers a company vehicle, flexible schedule, opportunity for travel, paid training, and the chance to become part of a rapidly growing company.Essential Duties and Responsibilities include the following, but not limited to:Provide first and second level repairs and preventive maintenance on ATMs, SmartSafes, and other financial equipmentPrioritizing and planning service callsAdhere to service operating proceduresTake ownership of your assigned territory and meet service performance goalsMaintain a professional attitude and demeanor to foster positive customer relationshipsTroubleshooting, diagnosing, and resolving product performance issuesHave and maintain a clean and valid motor vehicle record and driver's licenseUpdating call status to reflect an estimated time of arrival (ETA) and providing resolutions and updates as requiredWorking with local service team and service management team to reassign calls as requiredTimely and accurate reporting of service updates and call closure information to the call centerEscalation of issues to the service management team as requiredFollow material control processes in support of assigned responsibilities (keys, combinations, alarms, parts inventory, etc.)Actively participate in equipment, maintenance, and supply sales lead programUp to 50% overnight travel as required by the needs of the businessEssential functions of this position include prolonged travel with driving several hours per day, rotating and weekend shifts, carrying and lifting tools, parts, and equipment weighing up to 100 lbs. without assistance, bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size and weight requiring fine motor skills and hand-eye coordination and the ability to adjust focus for prolonged periods of timeWe Offer Incredible Perks & Benefits including, but not limited to:Competitive PayPTO Package, and Paid HolidaysComprehensive Health, Dental, and Vision InsuranceHSA and FSA Health Care Accounts401k Savings Plan with Employer MatchCompany Paid Life InsuranceOn-Going Learning & Development TrainingCompany Vehicle, Fuel and Credit Cards for ExpensesCompany Provided Cellphone, Tablet, LaptopEmployee Assistance Program, and so much more!