Research and Knowledge Management Analyst

Miles & Stockbridge has positioned itself as an AmLaw 200 firm that is global in scope and in reach. Miles & Stockbridge maintains a reputation for a dynamic and approachable work environment that allows talented lawyers and staff from diverse backgrounds to thrive and grow. As part of our ongoing commitment to affect positive change, Miles & Stockbridge focuses on partnerships that benefit the community, reflect the causes our colleagues support, and allow us to collaborate with clients and neighbors to deepen relationships. Miles & Stockbridge is seeking an experienced Research and Knowledge Management Analyst to support our attorneys, paralegals, and business professionals with research and reference services. This position is ideal for individuals with research and knowledge management expertise in a law firm setting. The successful candidate will have the ability to develop strong relationships with internal stakeholders and provide independent evaluation, feedback, and recommendations for research and knowledge management related requests. Miles & Stockbridge offers a collaborative and supportive work environment. If you have strong research skills and experience using legal resources such as Westlaw, Lexis, Bloomberg Law, and PACER, we welcome you to apply. Responsibilities Evaluate incoming research requests and deliver research outputs aligned with the complexity, required data, and any time or budget constraints. Use of authoritative primary sources, with transparent attribution and clear labeling of AI-generated content versus analyst-verified conclusions. Integrate firm-approved AI and analytics platforms into the research workflow. Exercising professional judgment to validate research results and maintain the quality standards expected of legal research deliverables. Manage the workflow of research requests to ensure timely and accurate delivery of information. Train new attorneys and business professionals on legal research tools and processes through one-on-one and customized training sessions. Obtain documents from courts and agencies using online resources and third-party vendors as needed. Work directly with partners and clients to address research requests and support their specific needs. Coordinate interlibrary loan efforts for articles and books not available in the firm’s physical collection. Establish and maintain customized alert profiles for attorneys and business professionals — tracking legislative and regulatory developments, client news, industry trends, and other practice-relevant events. Provide feedback and recommendations on electronic resources to aid in collection development, reference, and current case awareness initiatives across the firm. Provide client intake research support, including background checks and competitive intelligence on current or potential clients and markets. Partner with Human Resources and other departments on employee onboarding and training on resources supported by the department. Maintain personal professional knowledge by attending educational events, vendor training, reviewing professional publications, developing personal networks, and participating in professional societies. Qualifications Master’s Degree in Library & Information Science required, JD preferred. Minimum of three (3) years of experience providing research services in a law firm or professional services organization. Strong research skills with a deep understanding of research strategies across a wide range of legal and business areas. Expertise in public records resources, competitive intelligence tools, and state and federal legal information. Experience with standard legal resources such as Westlaw, Lexis, Bloomberg Law, Practical Law, VitalLaw, PACER, and other related subscription services. Excellent written and verbal communication skills, with an emphasis on accuracy and attention to detail. Ability to collaborate effectively in a team-oriented, dynamic environment; responsive and service-oriented, able to meet deadlines and adjust to shifting priorities while managing multiple projects. Strong judgment and discretion in handling sensitive and confidential information. Proficiency with Microsoft Office applications. Experience with AI tools is a plus. Miles & Stockbridge offers a competitive compensation and benefits package including PTO, medical, dental, vision, life insurance, 401K, Firm sponsored Memberships (i.e. Peloton, Norton LifeLock), and more. The pay range for this position is $82,000 - $102,000. The pay range provided is in compliance with state, city, or local employment laws and applies to this location only. Actual pay for this position will be determined based on multiple factors including, but not limited to, knowledge, skills, abilities, experience, current market data, and business needs. Physical Demands While performing the duties of this position, the employee is regularly required to remain in a stationary position or sit for prolonged periods and repeat motions that may include the wrists, hands and/or fingers. The employee is occasionally required to stand and stoop, kneel, or crouch. The employee is frequently required to perform light work that includes lifting and moving objects up to 10 pounds. Disclaimer and Acknowledgement This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements will exclude individuals who may pose a direct threat or significant risk to the health or safety of themselves or others.The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. Nothing in this job description restricts management’s right to assign or reassign duties in this job description at any time for any reason. Miles & Stockbridge is an Equal Opportunity Employer and committed to cultivating an inclusive environment that embraces and promotes diversity, equity, and inclusion as core values of our firm. #J-18808-Ljbffr Miles & Stockbridge P.C.