Opening Barista

Reports To: Shift Lead or General Manager Status: Part-Time, Non-Exempt (Hourly + Tips) Position Summary The Barista is responsible for delivering an excellent guest experience while preparing high-quality coffee, espresso beverages, and food items. This role focuses on friendly customer service, drink quality, teamwork, and maintaining a clean and organized store environment. Baristas help create a welcoming atmosphere and support the team to ensure efficient daily operations. Key Responsibilities Time Commitment This position primarily supports the opening shift and early-day operations. Team members in this role will typically work mornings and remain on shift through late morning or early afternoon. This position is offering 8-20 hours currently with the opportunity for more hours in the future based on availability. Preferred availability: Monday–Saturday: 5:30 AM – 1:00 PM Sunday: 6:30 AM – 2:00 PM Occasional attendance at after-hours staff meetings or coverage of closing shifts may be required. Applicants with consistent availability year round may be given scheduling priority to support store staffing needs. Customer Experience Greet every guest in a friendly and professional manner. Take accurate orders and process transactions through the POS system. Communicate clearly with guests about menu items, modifications, discounts, and promotions. Resolve simple customer concerns professionally and elevate issues to a Shift Lead or Manager when needed. Thank guests sincerely and invite them back (example: “See you tomorrow!”). Drink & Food Preparation Prepare espresso drinks, brewed coffee, teas, and specialty beverages according to company recipes and standards. Prepare and serve food items safely and efficiently. Ensure consistency, quality, and proper presentation of all drinks and food items. Maintain knowledge of the menu and seasonal offerings. Store Operations Follow opening and closing checklists. Maintain a clean, organized, and sanitary workspace. Clean counters, equipment, tables, and dining areas regularly. Restock ingredients, cups, lids, syrups, milk, and food items as needed. Follow all food safety and sanitation procedures. Teamwork Communicate effectively with team members to ensure smooth operations. Support coworkers during busy periods. Assist with daily tasks and responsibilities as assigned by Shift Leads or Management. Social Media Support Capture photos or short videos of drinks, food, or events for the store’s social media channels. Share creative ideas for posts or promotions to highlight products, events, or community engagement. Ensure content aligns with the brand’s style and messaging. Expectations Provide friendly, respectful service to every guest. Work efficiently in a fast-paced environment. Maintain clean, neat clothing appropriate for food service. Follow company policies, recipes, and procedures. Maintain punctuality and reliability for scheduled shifts. Contribute to social media content creation when time permits, helping showcase the store’s personality and community engagement. Qualifications Must possess a current Food Handler’s Permit/Food Handler Card as required by local health regulations (or obtain within the required timeframe after hire). Previous customer service experience preferred but not required. Ability to stand for extended periods and move quickly in a fast-paced environment. Ability to multitask and stay organized during busy times. Strong communication and teamwork skills. Ability to receive and apply constructive feedback and training, demonstrating a willingness to make corrections and continuously improve. Ability to maintain a positive, guest-focused attitude in a fast-paced service environment. #J-18808-Ljbffr