Director of Operations

New Day Executive Search

Director Of OperationsLead all club operations with a focus on white-glove service, discretion, and attention to detail.Champion an elevated member experience through anticipatory, relationship-driven hospitality.Mentor and develop department leaders, fostering accountability and a high-performance culture.Drive financial results through budgeting, forecasting, and disciplined cost controls.Partner with the Board/Ownership on strategic initiatives and long-term planning.Monitor KPIs and member feedback to continuously improve service and operations.Ensure compliance with all regulatory, safety, and governance standards.7+ years of senior leadership experience in ultra-luxury hospitality or private clubs.Strong financial acumen with proven success managing budgets and profitability.Demonstrated ability to lead, inspire, and retain high-performing teams.Exceptional communication skills and executive presence.Deep understanding of luxury service standards and member relations.Bachelor's degree in Hospitality, Business, or related field preferred.JOB ID: 181959 #postSimón de Swaan

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