Field Clinical Manager: Pennsylvania

Field Clinical Manager: Pennsylvania

As one of the world's leading manufacturers of cardio- and endovascular medical devices, BIOTRONIK is headquartered in Berlin, Germany, and represented in over 100 countries by its global workforce. The work of our committed, highly specialized, exceptionally skilled employees results in crucial advancements in the world of cardiology and changes the lives of patients every day.

BIOTRONIK is looking to add a Field Clinical Manager to our team in Pennsylvania (also recruiting for additional locations, see website). Responsible for the development and supervision of Field Clinical team members within assigned geography. Actively participates in the Field Clinical Specialist hiring process. Coordinates regional coverage needs while promoting company products through clinical education and support of current and potential customers and patients.

Responsibilities

• Assess and identify training needs and gaps and provide coaching and development for direct reports.

• Resolve scheduling conflicts that require resources within or outside the region. Provides clinical support and education to local Field Clinical Specialists as needed by supporting CRM procedures.

• Increasing efficiencies of clinical support by leveraging remote technologies.

• Collaborate with Regional Sales Director to ensure clinical team goals, objectives and support are aligned with the regional sales strategy.

• Lead Zero Gravity sales efforts for assigned geography.

• Communicates regularly with direct reports, Regional Sales Manager, CRM Sales Reps, peers, and Area Vice President regarding clinical activities and changes in the marketplace.

• Oversees T&E for clinical team members including the timely review and approval of expense reports.

• Responsible for carrying out company policies and ensure team compliance with company policies, procedures, and administrative responsibilities.

• Respond to customer needs related to products and services by developing creative and feasible solutions or working with other related personnel to develop solutions.

• Provide ongoing training and development of team members, and facilitate and manage company-sponsored training and events.

• Provide feedback during regular field visits and formally during corporate mid-year and annual performance review process.

• Lead team in the achievement of organizational goals. Guide, coach, direct, and develop direct reports.

• Foster a diverse workplace that enables all participants to contribute to their full potential in pursuit of organizational objectives.

• Monitor and ensure compliance with company policies and procedures (e.g. federal/country and regulatory requirements).

Your Profile

• Bachelor's degree plus 5 years of related work experience

• IBHRE certification and demonstrated aptitude in CRM therapy knowledge for implants and device support

• Strong business acumen and strategic problem-solving skills

• Ability to interact effectively with internal and external customers

• Ability to manage conflict effectively and effect change

• Strong oral and written communication skills

• Must be energetic, organized, determined and goal-oriented

• Must demonstrate a strong work ethic

Travel/Availability Requirements

• Willingness to travel overnight up to 50%

• Frequent travel throughout the assigned territory

• Available to work and travel on the weekends and evenings, as needed

• Ability to travel outside of assigned territory with ease, as needed

• Continuous verbal and written communication

• Must have a valid driver's license and active vehicle insurance policy

Physical Job Requirements

• The physical demands described within this section are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Frequent 2-handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level.

• Sitting, standing and/or walking for up to eight plus hours per day.

• Environmental exposures include eye protection, infectious disease and radiation.

• Frequently required to use hands to finger, handle or feel objects, tools or controls.

• Ability to effectively use a mobile phone, PC, keyboard and mouse.

• Frequent bending/stooping, squatting and balance.

Location: Pennsylvania| Working hours: Full-time | Type of contract: Undefined

Job ID: 60110 | BIOTRONIK Inc. USA

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by law.