Program Manager

Program Manager

The Operations Program Manager is responsible for designing, launching, and scaling key initiatives that support the employee lifecycle across California. This role works closely with executive leadership, department leaders, and cross-functional teams to deliver programs focused on onboarding, training, employee engagement, and workplace safety. The position plays a key role in aligning organizational priorities with day-to-day execution to support a well-prepared, engaged, and high-performing workforce.

· Design and facilitate statewide onboarding programs to support a consistent and effective new hire experience

· Partner with department leaders to develop role-specific training pathways for technical readiness

· Develop and support leadership training programs for current and emerging leaders

· Lead employee engagement initiatives, including surveys and action planning

· Coordinate workplace safety training compliance and support hazard awareness and prevention efforts

· Manage program timelines, deliverables, and resource allocation

· Support budget tracking and recommend external vendors or platforms as needed

· Track and report on program metrics, including onboarding effectiveness and retention indicators

· Collaborate with Human Resources and cross-functional teams to align training and program goals

· Design and maintain training materials, facilitator guides, and learning assets

· Facilitate in-person and virtual training sessions

· Map and improve the end-to-end employee experience from offer acceptance through onboarding

· Partner with subject matter experts to ensure content aligns with operational and compliance requirements

· Support leaders in developing structured onboarding plans (30‑60‑90 day plans)

· Conduct surveys, feedback sessions, and new hire check-ins to support continuous improvement

· Stay informed on workforce trends, engagement strategies, and hybrid work best practices

· Perform additional duties as assigned

· Strong communication, organizational, and interpersonal skills

· Ability to manage multiple priorities and deliver program outcomes

· Strong analytical skills with the ability to interpret data and provide insights

· Ability to collaborate effectively across teams and leadership levels

· Valid driver's license, reliable transportation, and active auto insurance

· Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field

· Advanced business or healthcare degree a plus but not required

· Experience designing onboarding, training, or employee experience programs

· Experience working with or supporting operational or cross-functional teams

· Paid vacation days (increase with tenure)

· Separate sick leave that rolls over annually

· Paid holidays

· Medical, dental, and vision insurance options

· DailyPay – access your earnings without waiting for payday

· Training, development, and growth opportunities

· 401(k)

· Employee Assistance Program (EAP)

· Pet insurance

· Perks @ Clarvida – national discounts on shopping, travel, and entertainment

· Mileage reimbursement ( Benefits may vary by state or county )

California – Hybrid (combination of in-office and remote work) Travel required up to approximately 20%, including occasional overnight travel

Full-time