Medical Receptionist -Outpatient -Full time -Kearney, NE

Job Description

Job Description

GO Physical Therapy has a new opening for a full-time Receptionist to provide coverage at our Kearney Physical Therapy location. This position offers a full benefits package including medical, dental, vision, paid time off, and a company-matched 401(k). The ideal candidate will be flexible and available to work approximately 35-40 hours per week with variable shifts between 8:00 AM and 6:00 PM. This role includes front desk responsibilities in a busy therapy clinic and may also assist with basic tech duties to support smooth daily operations.

DUTIES AND PERFORMANCE EXPECTATIONS:

· Provides receptionist support for the clinic.

• Answer telephone and relay calls and messages to the appropriate staff members.
• Greet patients, family members, and visitors courteously.
• Schedule patient appointments and keep schedule up to date and accurate.
• Gather patient demographics and billing information.
• Assists patients in completing paperwork.
• Admit all new patients in a timely, accurate fashion.
• Prior to a new evaluation, calls and verifies appointment time and date with patient.
• Assist with assigning daily patient treatment schedule.
• Manage waiting room.
• Responsible for filing of Document Management.
• Responsible for discharge process of patients.

· Gathers necessary administrative information, includes, but not limited to:

• Accepting and processing patient payments as needed.
• Arrangement of interpreters.
• Faxing or calling for additional scripts.

· Maintain patient confidentiality at all times.

· Continually communicate and interact with co-workers in a professional and positive manner.

• Respect and interact appropriately with co-workers.
• Openly communicate with Department Director.
• Good attendance, notifying Director during absences.
• Exemplify overall positive attitude at work.
• Identify problems and constructively participate in problem resolution.
• Demonstrate positive rapport with staff members developing positive employee relations.

· Additional job duties as assigned.

POSITION REQUIREMENTS:

· Strong interpersonal skills to effectively interact with patients, family members and other staff members.

· Strong self-motivational.

· Must possess a high degree of accuracy.

· Must be highly detail oriented.

· Excellent written, communication, and analytical skills.

· Ability to operate in the Microsoft Windows environment including Word, Excel, and Outlook.

PHYSICAL DEMANDS/WORKING CONDITIONS:

· Work is performed in an office or therapy clinic environment.

· Constantly operates a computer, telephone and other office equipment to perform duties

· Must be able to remain stationary for long periods of time (up to 80%); frequently move about inside the office or clinic to access file cabinets, office machinery, etc.; as well as occasionally position self by bending or stooping to move equipment or files weighing up to 20 lbs.

· Inside under normal temperature conditions, adequate light, ventilation, and space. Works frequently with others, occasionally alone. Moderate exposure to noise typical of an office environment.

· Exposure to blood-borne pathogens, body fluids, equipment, and cleaning chemicals minimal with training and strict adherence to established department safety policies and procedures.

GO Physical Therapy is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.