Multi-Line Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• You don't work on your birthday
• Frequent team lunches
• Office dog!
• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources
• 401(k) matching
• Bonus based on performance

About our Agency:
Our agency opened January 1, 2019. We are a team focused on performance, consistency and strong customer relationships. We are actively involved in the community through the Chamber of Commerce, local non-profit organizations and various sponsorships. 

Our office culture is upbeat and positive, while staying disciplined and process-focused. We build lasting success through intentional habits and mindset. If you’re positive and trustworthy—and you value accountability and teamwork—we’d love to talk to you.

You are a good fit for our office if you are:  

• Calm, steady, and ready to help.
• You build strong relationships and confidently recommend solutions based on what customers need.
• You’re goal-driven, coachable, and skilled turning active listening into making recommendations that meet customers’ needs.
• You want to grow in a high-performing environment

At Stella Spiking - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us .

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.