Student Services Specialist II

Ames, IA

Full time

R19987

Position Title:Student Services Specialist II

Job Group:Professional & Scientific

Required Minimum Qualifications:Bachelor’s degree and 2 years of related experience

Job Description:

The Department of Chemical and Biological Engineering (CBE) at Iowa State University is seeking a dedicated individual for the role of Student Services Specialist II. The Student Services Specialist II plays a key role in supporting the academic experience of undergraduate chemical (CHE) and biomedical (BME) engineering students, as well as the accreditation and continuous improvement processes of the department.

The primary responsibilities of the Student Services Specialist II will be:

• Supporting CHE and BME undergraduate student advising for orientation, registration, and graduation appointments

• Coordinating the first-year CHE student learning community, including supervising peer mentors

• Supporting the CHE program accreditation and continuous improvement processes

• Advising CHE and BME undergraduate students regarding degree planning, graduation requirements, academic support services, and academic policies

• Referring CHE and BME students to appropriate resources for academic success, counseling, financial aid, career services, study abroad

Preferred Qualifications:• Experience coordinating student programs, such as learning communities

• Experience with Workday Student

• Experience advising postsecondary or high school students

• Experience organizing data and preparing charts in Microsoft Excel

About the Department: The College of Engineering is committed to sustaining a positive and productive environment for each individual and for the collective benefit of all. The successful candidate will have effective management and organizational skills, and the ability to communicate effectively. All staff members have a common responsibility to support and sustain our core values. They are expected to interact collegially and maintain the highest standards of integrity and ethical behavior. Additionally, all CBE employees must abide by all departmental policies and procedures, rules and advising expectations outlined by Iowa State University, and FERPA guidelines with respect for the professional, confidential nature of advising undergraduate students.

The position will remain open until filled; however, October 9, 2026, is the last day to apply and receive full consideration.

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

Application Instructions:To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:

• Resume/Curriculum Vitae

• Letter of Application/Cover Letter

Why Choose Iowa State University?Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental, as well as:

• Retirement benefits including defined benefit and defined contribution plans

• Generous vacation, holiday, and sick time and leave plans

• Onsite childcare (Ames, Iowa)

• Life insurance and long-term disability

• Flexible Spending Accounts

• Various voluntary benefits and discounts

• Employee Assistance Program

• Wellbeing program

If you have questions regarding this application process, please email View email address on click.appcast.io, or call View phone number on click.appcast.io or Toll Free: View phone number on click.appcast.io.

Appointment Type:Regular

Number of Months Employed Per Year:12 Month Work Period

Time Type:Full time

Pay Grade:PS806

Original Posting Date: September 25, 2026

Posting Close Date:

Job Requisition Number:R19987

Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. View phone number on click.appcast.io, email View email address on click.appcast.io.

General ISU compensation information can be found on the University Human Resources ( website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.

Current employees (excluding temporary, student and graduate assistants) must apply through the Workday Internal Careers Hub ( .

By focusing on the future and providing the best student experience possible, Iowa State University ( attracts students and faculty who want to make a difference. With a comprehensive land-grant mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State, we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities.

Iowa State University is a welcoming community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university's Principles of Community ( . Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work.

All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.

Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. View phone number on click.appcast.io, email View email address on click.appcast.io.

If you have questions about the application process please email View email address on click.appcast.io or call View phone number on click.appcast.io or Toll-Free at View phone number on click.appcast.io. Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email View email address on click.appcast.io or call View phone number on click.appcast.io or Toll-Free: View phone number on click.appcast.io. TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or View phone number on click.appcast.io.

General ISU compensation information can be found on the University Human Resources ( website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.