Veterinary Client Service Representative

MedVetis is a fast‑growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology and so much more! We are looking for collaborative and driven people to join our clinical team. We thrive on people living out our core values of Teamwork, Leadership and Compassion to get their job done. Use your passion to drive the MedVet experience for our clients and patients, as well as your teammates. Client Service Representative (CSR) Proposed Schedule: Wednesday – Saturday, 6 a.m.–4 p.m. Hiring range: $15.00–21.75 per hour, based on experience. What you’ll do Greet and check‑in clients Answer telephone calls and transfer calls Escort clients and their pets to exam rooms Manage medical records, charts, reports and correspondence Discuss payment options and process payments Maintain a neat and clean lobby Who you are Ability to remain composed in stressful and emotional situations Excellent verbal and written communication skills Excellent client service skills and phone etiquette Attention to detail, self‑motivated and the ability to work successfully as part of a team and autonomously Sense of urgency within a fast‑paced environment Some flexibility with work hours and ability to work additional hours when necessary Critical thinking skills and ability to anticipate needs inter & intra‑departmentally General computer competency required including Microsoft Word and Excel Previous experience in veterinary setting (preferred) Perks and Benefits Strong career growth and personal development opportunities Comprehensive health benefits Vision and dental HSA, FSA and independent care spending 401(k) with employer match Paid time off (PTO) Shift differentials and on‑call pay Uniform allowance Employee pet discounts and pet insurance Elective short‑term disability, life and accident insurance and company‑paid long‑term disability Continuing education opportunities and assistance program Come as you are. MedVetis is an equal‑opportunity employer. We are also a drug‑free organization, therefore employment with MedVetis is dependent upon the passing of a drug screen and background check. MedVet does not accept unsolicited resumes from third‑party recruiters. #J-18808-Ljbffr MedVet