Gerente de restaurante

Chick-fil-A Bolingbrook Manager Position Chick-fil-A Bolingbrook is seeking talented, energetic, and enthusiastic individuals who have a passion for serving and leading others. Leading at Chick-fil-A is more than a job, it's an opportunity. Managers will undergo a six-week paid training program at the restaurant to gain personal and professional experience that goes far beyond serving a great product in a friendly environment. Requirements of the job: Available to work 5-6 days and 35+ hours per week, including Saturdays. Chick-fil-A is always closed on Sundays. Able to balance work and personal life, keeping personal matters out of the restaurant while maintaining a healthy focus on business operations, team morale, and culture. Demonstrate a strong capacity to grow, learn, and educate the team about new products, systems, and processes. Influence positively on cleanliness, quality, and safety standards in food preparation and service areas in accordance with sanitary procedures that meet or exceed all federal, state, and local regulatory guidelines. Perform in various roles, such as production manager, service manager, point-of-sale manager, and shift manager. Maintain a calm and respectful demeanor, especially during peak periods, to preserve a consistent experience for our guests and team members. Interact with guests anticipating and responding to their needs through clear and pleasant communication. Implement the strategic business decisions and objectives of the management team and the owner/operator. Ensure team members are consistently trained and motivated to follow all Chick-fil-A policies and procedures. Help with shift management: breaks, communication, calls, discipline, reward, and recognition. Conduct daily team meetings and shift setups to provide a goal, vision, and expectations for the day. Train and advise team members constantly on restaurant procedures and Chick-fil-A best practices. Empower, encourage, and provide honest feedback to team members daily. Ensure all shift team members are aware of the plan, goal, and vision for the day. Supervise team member contests and recognition during shifts. Ensure portions are correct and meet weight and presentation expectations. Protect the customer experience by ensuring packaging, food presentation, and quality are top-notch. Ensure the store is tidy, clean, and organized at all times. Be an advocate for improvement in speed, cleanliness, accuracy, and customer service. Handle customer requests appropriately and facilitate customer recovery. Enforce the disciplinary system and violations of the Team Member Manual of Policies. Optimize food cost and labor cost best practices and work towards consistent and constant improvement. Essential requirements: Education: High school graduate or equivalent. Additional education or experience in the hotel, retail, hospitality, restaurant, or fast-service industry will be valued. Experience: One year or more of prior experience in the hotel, retail, hospitality, restaurant, or fast-service industry. Essential functions: Handling cash: Frequent Outdoor work: Occasionally Support: Constantly Walking: Constantly Sitting: Occasionally Lifting/carrying 10 pounds or less: Constantly Lifting/carrying 11-20 pounds: Constantly Lifting/carrying 21-50 pounds: Frequently Lifting/carrying 51-100 pounds: Occasionally Essential qualities: Teaching spirit Willingness to provide NOTABLE hospitality experiences for our guests Team-oriented, focused on others before oneself Has a "guest first" service mindset Functions with a sense of urgency in a fast-paced environment Ability to multitask and communicate well with others Takes initiative and contributes positively to the work environment and operational setting. Treats others with honor, dignity, and respect. Character: aligns with Chick-fil-A values Chemistry – Service leader, relationship builder, results-focused Competence: problem solver, commitment to excellence, gains trust Work Schedule 8-hour shift 10-hour shift Weekend availability Monday to Friday Holidays Day shift Night shift Benefits Flexible schedule Paid time off Health insurance Dental insurance Vision insurance Matching 401(k) Referral program Chick-fil-A