Receptionist (Part-Time)

JOB VACANCY: RECEPTIONIST

HR Consulting Solutions is an international executive search firm that has been retained by Window World of Paducah to conduct a search for a friendly, dependable, and customer-focused Part-Time Receptionist. Below is the job description outlining the expectations of this role.

MEET WINDOW WORLD OF PADUCAH

Window World of Paducah is one of over 200 locations of Window World, Inc. Owned and operated by Mike Troutt, Window World of Paducah proudly serves customers throughout Western Kentucky and Southern Illinois. The company has built a strong reputation for quality products, exceptional customer service, and a welcoming, family-oriented work environment.

As the company continues to grow and expand its operations, Window World of Paducah is seeking a friendly, professional, and dependable Part-Time Receptionist to join its team in Paducah, Kentucky.

POSITION SUMMARY

The Part-Time Receptionist serves as the first point of contact for customers, visitors, and callers, helping create a positive and welcoming experience for everyone who interacts with Window World of Paducah. This position is primarily responsible for answering incoming phone calls, greeting visitors, directing inquiries to the appropriate team members, and providing general front desk support.

WORK SCHEDULE

This is a part-time position offering a flexible daytime schedule, Monday through Friday. Window World recognizes the importance of work-life balance and is willing to work with the right candidate to establish a schedule that accommodates personal and family commitments. Potential schedules may include approximately 8:00 a.m. to 2:00 p.m. or 9:00 a.m. to 3:00 p.m., with flexibility based on the needs of the candidate and the business. This opportunity is ideal for someone who enjoys interacting with people, takes pride in providing excellent customer service, and is seeking a rewarding part-time position in a professional, team-oriented office environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Warmly greets customers, visitors, and guests as they enter the office, ensuring a friendly and professional first impression.
• Answers incoming telephone calls promptly and courteously, directing callers to the appropriate departments or team members.
• Screens incoming calls, takes accurate messages, and ensures information is communicated to the appropriate personnel.
• Responds to general customer inquiries, provides basic information regarding the company's products and services, and directs customers to the appropriate team members for additional assistance. directing them to the appropriate staff member for additional assistance.
• Maintains a clean, organized, and welcoming reception area.
• Receives and distributes incoming mail, packages, and deliveries as needed.
• Performs basic clerical duties, including filing, copying, scanning, and organizing documents.
• Provides occasional administrative assistance and general office support to other team members as needed.
• Maintains professionalism, confidentiality, and a positive attitude when interacting with customers, coworkers, and visitors.
• Performs other related duties as assigned.

EDUCATION AND EXPERIENCE

• High school diploma or equivalent.
• At least one year of previous customer service experience preferred.
• Previous experience in a receptionist, front desk, or general office support role is a plus but not required.

REQUIRED SKILLS AND ABILITIES

• Excellent verbal communication and interpersonal skills.
• Friendly, outgoing, and professional demeanor with a genuine passion for helping others.
• Strong customer service skills and the ability to interact positively with a variety of personalities.
• Ability to answer and manage multiple incoming telephone calls while maintaining a courteous and professional attitude.
• Basic computer proficiency, including familiarity with Microsoft Office or similar software.
• Strong organizational skills and attention to detail.
• Ability to multitask, prioritize responsibilities, and remain composed in a busy office environment.
• Ability to work independently while also contributing to a collaborative team environment.
• Dependable, punctual, adaptable, and willing to assist coworkers when needed.
• Positive attitude and a willingness to learn.

REQUIRED LICENSES & OTHER MISCELLANEOUS NECESSITIES

• Valid driver’s license and reliable transportation to/from the office.
• Able to pass a pre-employment drug screen and a thorough criminal background check.

PHYSICAL REQUIREMENTS

• Prolonged periods of sitting at a desk, answering telephones, and working on a computer.
• Ability to stand, walk, and move throughout the office as needed.
• Must be able to lift up to 15 pounds occasionally.

WHAT WE OFFER YOU

At Window World of Paducah, we believe that our employees are an important part of our success. We strive to maintain a welcoming, supportive, and team-oriented environment where employees feel valued and appreciated.

This part-time opportunity offers:

• Flexible daytime scheduling, Monday through Friday.
• A family-friendly schedule with the potential to accommodate school drop-offs, pickups, and other personal commitments.
• Competitive hourly compensation.
• A positive, professional, and supportive work environment.
• The opportunity to join an established, locally owned business with a strong reputation in the community.
• A great work-life balance!

Note: This is a part-time position and is not eligible for employer-sponsored insurance, retirement plan participation, paid holidays, or company-provided paid time off, except as otherwise required by applicable law.

We are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. Our company is committed to the principle of equal employment opportunity for all employees and applicants, providing everyone with a work environment free of discrimination and harassment. All employment decisions within our organization are based on business needs, job requirements and individual qualifications, without regard to age, race, color, religion, sex, gender, gender identity, sexual orientation, national origin, disability, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.