Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

MYSTERY SHOPPER

Applied Concepts LLC

Job Description

Job Description

About Us and the Role

We will help you start a career. If you enjoy helping others improve their skills, this could be a great career choice for you! Since 1983, Applied Concepts has served the automotive industry by providing training, data, accountability and expert insights. Due to growth we are seeking reliable team members who are looking to grow with us.


We are looking for a detail-oriented and professional individual to join our team as a Mystery Shopper & Customer Experience Evaluator . This role involves acting as a regular customer to engage with auto dealerships over the phone, helping them evaluate and enhance their customer experience. Additional duties may include reviewing customer calls and assisting clients in improving their phone communication skills via practice role play.

Location: Hybrid – Work from home (Monday, Thursday, Friday) and onsite in our Lake Mary, FL office (Tuesday, Wednesday)

Schedule:

  • Remote: Monday, Thursday, Friday (9:00 AM – 5:30 PM)
  • Onsite: Tuesday, Wednesday (8:30 AM – 5:00 PM)

Key Responsibilities:

  • Conduct mystery shopping calls with auto dealerships, displaying genuine interest in the vehicle or service being shopped.
  • Accurately document and save call details.
  • Review and analyze actual customer calls as needed.
  • Participate in practice conversations with clients to enhance their confidence and skills.
  • Work effectively in a structured, team-centric environment.
  • Take personal accountability for conduct and communicate any needs in advance.

Qualifications:

  • Clear speaking voice with a professional tone.
  • Strong verbal and written communication skills.
  • Basic computer and typing skills.
  • Ability to multitask and work independently while being a team player.
  • Self-driven with a positive, team-first mentality.
  • Dedicated, disruption-free workspace for remote workdays.

If you are a strong communicator who enjoys evaluating customer interactions and helping businesses improve, we encourage you to apply!

Vacancy posted a month ago
Similar jobs that could be interesting for youBased on the MYSTERY SHOPPER in Lake Mary, FL vacancy
  • Human Resources Assistant job at CPH. Sanford, FL. CPH is seeking a talented Human Resources Assistant to join our dynamic team in Sanford, Florida. This is a great opportunity for a skilled professional who exercises a high level of business acumen and attention to detail...
    Suggested
    Temporary work

    kozmetickesluzby.vecnakraska.sk - Jobboard

    Sanford, FL
    11 hours ago
  • $17 - $25 per hour

    Position Summary... What you'll do... Develops and supports Membership by providing information on Membership benefits promoting the value of Company products and services processing Memberships upgrades and credit accounts participating in sales and marketing events...
    Suggested
    Hourly pay
    Minimum wage
    Full time
    Temporary work
    Part time

    Walmart

    Sanford, FL
    1 day ago
  • Central Florida Zoo & Botanical Gardens is seeking a Marketing Assistant to support marketing and communications initiatives. The role involves content creation, social media management, digital design, and media outreach aimed at enhancing brand awareness. Ideal candidates...
    Suggested
    Full time
    Afternoon shift

    Central Florida Zoo & Botanical Gardens

    Sanford, FL
    3 days ago
  • $20 - $22 per hour

    Job Title: Marketing Assistant Reports To: Marketing & Communications Manager FLSA Status: Non-Exempt - Full-Time Pay Range: $20-$22/Hour SUMMARY The Marketing Assistant supports the organization’s marketing and communications initiatives through content creation, social...
    Suggested
    Full time
    Contract work
    Work at office
    Local area
    Afternoon shift

    Central Florida Zoo & Botanical Gardens

    Sanford, FL
    3 days ago
  • Job Description Job Description At Frontline Insurance, we are on a mission to Make Things Better, and our Market Research Analyst plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers ...
    Suggested
    Temporary work
    Local area
    Shift work

    Frontline Insurance Managers Inc.

    Lake Mary, FL
    12 days ago
  • $6 per unit

    Earn cash for playing games & taking surveys Turn your free time into cash! Play fun mobile games, share your opinions, and get rewarded for activities you already enjoy. -Earn for each survey you take -Earn up to $6 per survey -The average user earned $27 yesterday...
    Remote work

    Babki

    Deltona, FL
    4 days ago
  • Marketing Research Analyst CareersInFood.com We are seeking a semi‑seasoned Marketing Research Analyst with 5‑10 years of experience to join our dynamic marketing team. In this role you will bridge the gap between data‑driven insights and strategic decision‑making by researching...
    Full time

    CareersInFood.com

    Sanford, FL
    4 days ago
  • As a Senior Account Representative- Specialty Pharmacy Sales/AIC, you will help grow revenue, strengthen client relationships, and support access to specialty pharmacy solutions. This role is ideal for a motivated sales professional who enjoys building trust, solving problems...
    Full time
    Contract work
    Work at office
    Local area
    Work from home

    CIGNA

    Lake Mary, FL
    2 days ago
  • Join ChristianSky Agency as a Remote Sales Associate Empower Lives, Build Relationships, and Achieve Financial Freedom! At ChristianSky Agency, we’re looking for driven individuals to join our growing sales team. This is your opportunity to thrive in a remote role,...
    Full time
    For contractors
    Remote work

    Christiansky Agency

    Sanford, FL
    11 hours ago
  • Automotive Sales Associate Sales Associates at Headquarter Hyundai are essential members of our team, known for their strong work ethic, track record of successful sales, and unwavering commitment to delivering exceptional customer service.  Job Benefits:  We...
    Full time
    Flexible hours
    Afternoon shift

    Headquarter Hyundai

    Sanford, FL
    11 hours ago
  • $17 - $23 per hour

    Amazon is seeking Warehouse Shopper Team Members / Order Fulfillment Associates to work in Amazon fulfillment centers selecting, packing, and preparing customer orders for delivery. Employees are responsible for locating items in the warehouse, picking items using handheld... 
    Hourly pay
    Full time
    Work at office
    Relocation package
    Shift work
    Night shift
    Weekend work

    Amazon

    Winter Springs, FL
    1 day ago
  • Sales And Service Route Driver Trainee (Driver Class B Trainee) Safety-Kleen in Sanford, FL is seeking a Sales and Service Route Driver Trainee. This role will train to drive a Class B box truck to provide onsite service for parts washer machines, pick up containerized...
    Hourly pay
    Full time
    Traineeship

    Clean Harbors

    Sanford, FL
    4 days ago
  • $60k - $80k

    Job Description Job Description Discover Growth and Stability at Auto-Chlor System - Longwood! Join us as a Service & Sales Representative and experience a path of career progression, unwavering stability, and extensive training. Our commitment to your success ...
    Monday to Friday

    Auto-Chlor System of Washington, Inc

    Longwood, FL
    more than 2 months ago
  • Job Description Job Description What sets J&I Marketing Concepts Apart? With a foundation built on Respect, Direction, and Integrity, J&I Marketing Concepts excel in building our clients' brands through a personalized, face-to-face marketing approach. This hands-...

    J&I MARKETING CONCEPTS INC

    Sanford, FL
    13 days ago
  • Job Description Job Description Commercial Sales Associate (B2B) CertaPro Painters® – Orlando Area Salary + Commission | Full-Time CertaPro Painters is a locally owned and operated, family-run painting company serving commercial and residential clients throughout...
    Full time
    For subcontractor

    CertaPro Painters of North Orlando, East Orlando, Space Coas...

    Longwood, FL
    more than 2 months ago
  • $75k

    Overview: We are currently looking for two new Outside Sales Representatives with at least two years of in-home sales experience who can do one call closes at our customers' homes. In this role, you will meet with homeowners interested in water filtration systems...
    Full time
    Immediate start
    Long distance

    Puragain Water

    Sanford, FL
    11 hours ago
  • $50k - $100k

    Commercial Sales Representative FT, Mon-Fri, Flexible Schedule, 9am-5pm, Pay Based on Experience, Salary plus Commission, Paid Vacation, Paid Holiday, Company Car, and Uniform. Pro Painters is a leader in the residential and commercial painting industry throughout North...
    Base plus commission
    For contractors
    Flexible hours

    CertaPro Painters

    Longwood, FL
    4 days ago
  • $15 per hour

    Now hiring: Call Center Sales Agent – Home Warranty Program (Onsite) Location: Sanford, FL (Onsite Call Center) Company: ECCO Group USA LLC Start Date: June 15, 2026 Pay: $15/hour plus commission Weekly Pay Join Our Team! ECCO USA LLC is excited to hire Call Center Sales...
    Weekly pay
    Immediate start

    ECCO Group

    Sanford, FL
    2 days ago
  • $18 per hour

    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers...
    Work at office
    Local area
    Visa sponsorship

    Spectrum

    Lake Mary, FL
    5 days ago
  • $13.7k

    Great things are in store! Our part-time careers allow you to optimize your earning potential by working during the store's busiest times, including evening and weekend hours. Excellent pay and fewer hours with more opportunities to make the sale... what are you waiting...
    Temporary work
    Part time
    Local area
    Flexible hours
    Afternoon shift

    AT&T

    Sanford, FL
    4 days ago
  • $15 per hour

    Want to help pets live their best lives? We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our...
    Local area
    Flexible hours
    Shift work
    Night shift
    Afternoon shift

    Petco

    Sanford, FL
    4 days ago
  • $65k

    Crafting Brighter Futures for Families Positioned at the forefront of specialized financial services, our company helps families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. Role Overview: As a Benefits Representative...

    The Cannington Agency

    Winter Springs, FL
    17 days ago
  • $20 - $21 per hour

    This organization is a large, mission-driven healthcare network dedicated to promoting whole-person wellness across the communities it serves. With facilities and administrative centers operating across multiple regions, the team focuses on supporting healthcare professionals...
    Hourly pay
    Permanent employment
    Temporary work
    Work experience placement
    Local area
    Immediate start
    Monday to Friday
    Shift work
    Weekend work
    Altamonte Springs, FL
    15 days ago
  • $55k - $65k

    Entry-Level Service Sales Representatives Control Systems, Inc. (CSI) is hiring motivated, outgoing individuals to join our fast-growing team as Entry-Level Service Sales Representatives. This is an excellent opportunity for early-career professionals or individuals...
    Temporary work
    For contractors
    Local area
    Flexible hours
    Weekend work

    Control Systems, Inc

    Longwood, FL
    1 day ago
  • $14 - $16 per hour

    Benefits: Training & development Employee discounts Flexible schedule Opportunity for advancement About the Role As a Membership Sales Associate , you will be the first point of contact for customers, responsible for selling ...
    Hourly pay
    Immediate start
    Flexible hours

    Scenthound

    Lake Mary, FL
    1 day ago
  • $60k - $100k

    Service To Sales Client Advisor The Ed Napleton Automotive Group is looking for our next Service to Sales Client Advisor. This is an exciting opportunity in a growing, fast-paced industry. Located at Volkswagen of Sanford, the Service to Sales Client Advisor will be...
    Local area
    Relocation package
    Monday to Friday
    Flexible hours

    Northlake CDJR

    Sanford, FL
    11 hours ago
  • Store Consultant The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable...
    Work at office
    Shift work

    FedEx

    Winter Springs, FL
    1 day ago
  • Job Summary We are seeking a highly organized and detail-oriented Retail Office Administrator to join our team. In this role, you will support the daily operations of our HVAC office by managing administrative tasks, coordinating schedules, and ensuring smooth communication...
    Full time
    Work at office

    Facemyer

    Sanford, FL
    11 hours ago
  • $14 per hour

    Sales Associate Want to help pets live their best lives? We're proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the...
    Local area
    Flexible hours
    Night shift
    Afternoon shift

    Petco Health and Wellness

    Sanford, FL
    1 day ago
  • Seasonal Retail Sales Associate - Marketplace At Semino Part time 1701 WP Ball Blvd, Sanford, FL, US 32771 We'll send you to our application portal to get started. About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy...
    Part time
    Seasonal work
    Work at office
    Flexible hours
    Night shift
    Weekend work
    Afternoon shift

    Gap Inc.

    Sanford, FL
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to MYSTERY SHOPPER. Be the first to apply!