Medical Courier

Job Summary


The Non-Emergency Transportation Driver is responsible for the safe, timely, and compassionate transportation of pediatric/adult patients to and from medical appointments, therapies, and other designated locations. This role requires a strong commitment to safety, excellent driving skills, and the ability to interact positively and professionally with children and their guardians, ensuring a comfortable and secure transport experience.

• Safely operate a non-CDL vehicle to transport pediatric patients according to scheduled routes and appointments.

• Adhere to all traffic laws, safety regulations, and company policies.

• Conduct pre-trip and post-trip vehicle inspections to ensure cleanliness, safety, and proper working condition.

• Assist patients, as needed, with entering and exiting the vehicle, including securing car seats or booster seats for appropriate age/size.

• Communicate effectively and courteously with patients, guardians, dispatch, and medical staff regarding schedules, delays, or any issues.

• Maintain accurate transportation logs, mileage records, and patient manifests.

• Ensure the vehicle is clean, well-maintained, and equipped with necessary safety items.

• Respond to unexpected situations or emergencies calmly and professionally, following established protocols.

• Protect patient confidentiality and privacy at all times.

• High school diploma or GED equivalent.

• Valid state driver's license with a clean driving record (no major violations in the past 3-5 years).

• Minimum of 3 years of professional driving experience.

• Experience working with children and adults in a professional or volunteer capacity is highly preferred.

• Ability to pass a comprehensive background check and drug screening.

• Excellent knowledge of local traffic laws and routes.

• Strong communication and interpersonal skills, especially with children and parents.

• Patience, empathy, and a compassionate demeanor.

• Ability to maintain a strict schedule and manage time effectively.

• Current CPR and First Aid certification is a plus.

• Ability to sit for extended periods while driving.

• Ability to safely lift and secure car seats, booster seats, and assist children (up to 50 pounds).

• Ability to safely lift and secure adult patients up to 300 pounds.

• Ability to assist patients with mobility issues, including entry and exit from the vehicle.

• Good vision and hearing (with or without corrective lenses) to operate a vehicle safely.

• Ability to perform routine vehicle checks and light maintenance tasks.