Supervisor

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DSV – Global Transport and Logistics

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.

Visitdsv.com and follow us onLinkedInandFacebook.

Location: USA - New Berlin, 18200 W Lincoln Ave

Division:Solutions
Job Posting Title: Supervisor - 127241
Time Type: Full Time

POSITION SUMMARY

The Operations Supervisor is responsible for supervising, labor management, and planning of inbound, outbound, Product slotting and customer communication activitiesdaily, including labor scheduling, space utilization, equipment and manpower. People management responsibilities include hiring and training, planning and assigning daily work, conducting performance appraisals, addressing performance issues and resolving problems.Under the direction of the Operations Manager or Distribution Center Manager, the Supervisor is responsible for supervising the receiving, warehousing and shipping ofproductsin a manner consistent with company service and cost objectives.

As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Conductsstaff meetings to review daily/weekly work activities, plan and assure continuous improvement.

Effectively keeps senior management and client representatives informed of critical issues that affect the operations

Ensures the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures. Manages operations to meetprescribedproductivity and service goals.Complieswith terms outlined inthe site'soperating agreement with the client.

Implements and reportson-goingcost savings measures. Provides ideas and suggestions for more efficient operations.

Meets all client specified KPI’sandcomplieswith Quality system requirements.

Manages the operations to achieve prescribed objectives. Applies sound communication and motivational techniques, create programs to fairly and equitably supervise, counsel, and (where needed) discipline team members. Provides direction and support toHumanResources. Assists in creating programs for hiring, training, and professional development. Participates in performance evaluation system for recommending promotions, wage increases, and other HR activities.

Has overall training and evaluation responsibilities of warehouse staff.

Plans the daily work schedule by reviewing existing work orders, arrival notices, and instructions from customers. Assesses priorities based on time sensitivity and available resources. Assigns duties to appropriate warehouse staff.

Reviews pending jobs or trends, plan for reorganization of warehouse space, and needed changes in levels of supplies, equipment, or staffing needs.

Trains new staff in assigned duties, or delegate training responsibility to experienced teammembers. Assesses progress of trainees and addsadditional duties as appropriate.

Keeps informed of quantity and quality of jobs being performed throughout the day, providing guidance and advice as necessary.

Assigns supervisory duties to experienced team members acting asleadsforlower-levelwarehouse staff. Keeps abreast of progress or problems.

Keeps Manager advised of progress or problems requiring attentionon a daily basis. Holds regular meetings with warehouse staff to assessthe group’soverall status. Discusses ideas for improvement. Keeps staff informed of new developments.

Assists in the physical operations as needed.

Deliversresults by leveraging the skills of the right people at the right time

Maintains high degree of motivation in team members to retain focusofproviding highest levels of customer satisfaction

Provides ongoing growth and development opportunities for team members

Provides input andconductsannual performance reviews for team members

Supports adherence to Standard Operating Procedures (SOPs).

Supports and trains team members with adherence to SOPs (corporate and client)

SKILLS & ABILITIES

Education& Experience:

Must have aHighschool diploma or general education degree (GED)

3years’ experienceworking in a logistics/distribution/relevant environment

1 year experience in a supervisory role

Preferred: PriorMHE certification /knowledge ofbasicMHEoperation

Certificates, Licenses, Registrations or Professional Designations

Satisfactory completion of a forklift training program

Computer Skills:

Proficientin Microsoft Office (Excel, Work, and Power Point)

RF Scanners

WMS functions

Language Skills

Business communication

Mathematical Skills

Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing and distributing client products

Other Skills

Strong attention to detail accuracy and accomplish jobtasksin a timely manner

Good organizational and personnel skills

Good communication skills, written and oral

Good leadership, supervision, and planning skills

Able to work flexible schedules, including nights and weekends, as required by the operation

Participate in established cross training metrics activities with the opportunity to improve their knowledge in multiple areas/departments and be able to assist as a back-up when the need may arise.

Must be able to effectively adapt to change and thrive in a stimulating, fast-pacedwork environment.

Work overtime as dictated by business whether mandatory or voluntary.

Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate.

CORE COMPETENCIES

Leader of Others

Independent Contributor

Problem Solving

PHYSICAL DEMANDS

Occasionally

Frequently

Walking and Standing

Constantly

Ability to Lift/Carry and Push/Pull

Reach above shoulder, squat, or kneel.

Other Physical Requirements:

WORK ENVIRONMENT

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through theDSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at View email address on click.appcast.io. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world‑class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward‑thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.