Sales Associate/Stylist- Natick Mall

Club Monaco is an international men’s and women’s lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with minimalism. Each season, Club Monaco offers customers must-have fashion and key pieces that together are the foundation of a modern wardrobe. Club Monaco was recently acquired by Regent, LP, a leading private equity firm based in Beverly Hills. Position Overview The objective of the stylist is to meet or exceed the sales and profitability goals of the store by maximizing personal sales consistently. Provide optimum level of customer service by fulfilling customer’s requirements and needs and consistently apply non-negotiable sales standards. The stylist also assists in all areas of store operations as requested. Responsibilities Maximize personal sales at all opportunities Provide a friendly and welcoming environment Demonstrate how new product can mix with existing stock and previous purchases Communicate product and customer feedback to managers Apply Point of Sale knowledge to process needed transactions Handle multiple customers at fitting rooms by following all policies and procedures Demonstrate effective phone etiquette through customer service Follow through with customer experience by utilizing thank you cards, business cards, and maintaining client book Ensure ease of customer experience through visual presentation and overall store maintenance Assist in the execution of the brand integrity and visual standards set by the company Attend and participate in store flips Clean, vacuum, fold, size, steam, replenish as assigned Actively participate in all merchandising activities including, but not limited to: daily stock maintenance and order, stock receiving and processing, product transfers, folding and floor changes Maintain a professional appearance consistent with established dress code and image guidelines Actively support securing company assets through effective Asset Protection in compliance with company policies and procedures Experience, Skills, and Knowledge Excellent interpersonal skills supporting both a team environment and customer service Excellent English communication - verbal and written Strong attention to detail Ability to recognize and react to changing work demands Goal oriented: ability to stay focused on creating winning results Apply for this job * indicates a required field First Name * Last Name * Email * Phone Location (City) * Resume/CV * LinkedIn Profile Are you legally authorized to work in the United States? * Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)? * What specific location(s) are you interested in applying for? * Natick, MA Chicago, IL Novi, MI Houston, TX Bloomington, MN Please select as many locations as you'd be interested in applying for. We're always open for hiring talent across North America. In case a specific location is not currently hiring, we would be keeping your profile for future considerations. What specific role(s) are you interested in? * Store Manager Associate Manager Key Holder Seasonal Employee What are your base salary expectations? * Are you comfortable commuting to this job's location five days a week? * #J-18808-Ljbffr Club Monaco