Customer Service Representative

Independent Insurance Agents of North Carolina

Customer Service Representative

J.W. Rook & Son Inc, is seeking a customer service representative to assist with the day-to-day operations and servicing of our accounts.

Responsibilities

Supports customers with direct services and sales related activities

Develop strong client relationships that result in the sale of additional policies
Work directly with clients to process endorsements, conduct audits, perform renewal reviews, and writing insurance policies
Responsible for delivering service in a courteous, professional, and efficient manner
Respond to questions and requests from customers quickly and accurately
Pro-actively prospect and generate new business appointments
Round out and provide analysis on renewal strategies
Maintain existing client relationships that result in a high retention rate
Meet sales goals for new business and renewal of existing customers
Develop and maintain positive relationships with partner insurance carriers

Office Location

You will be working in our office at: 122 W Andrews Street, Bethel, NC 27812

Compensation

Salary plus commission, bonus opportunities, full health benefits, 401k, paid time off

Qualifications

2+ years of experience in insurance or other customer service-related role, North Carolina P&C license preferred or will be required to obtain within 6 months

About J.W. Rook & Son Inc.

J.W. Rook is an independent insurance agency located in Bethel, N.C. and has been in business there for over 100 years. We offer auto, home, business, & life insurance. Compensation: $30,000.00 - $40,000.00 per year

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Vacancy posted 5 days ago

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