Clinical Coordinator

Job Description

Job Description

Harbor is seeking a Clinical Coordinator to join the Bowling Green team! This position is a direct service provider who is also responsible for promoting inter- and intradepartmental coordination and collaboration in support of the effective operations of their assigned client-centered team. In addition to providing direct services, this position ensures appropriate coverage to meet service needs, guides staff growth and development, and facilitates communication across teams.

Position is full-time, 40 hours per week.

REQUIREMENTS  

Education :  

• Requires Master’s degree in counseling, social work or a related behavioral/mental health field from an accredited college or university.  Based on agency and team need, may consider Bachelor’s degree with current LSW and 2 years of supervisory/administrative experience. 

Experience :  

• Two years of experience providing direct clinical care including the provision of individual therapy. 
• Proficiency in computer use, including MS Office 365 (Outlook, Word, Excel), electronic health records, and virtual meeting platforms.  
• Experience providing services to a diverse range of populations across varying ages and diagnoses.
• Ability and willingness to complete American Society of Addiction Medicine (ASAM) assessments and related training requirements.

Licensure and Certifications :  

• Requires license to practice as a social worker (LSW, LISW) or counselor (LPC, LPCC) in the state of Ohio.   
• Must maintain active licensure in good standing. 
• Required to obtain Health Officer certification within 6 months of employment. 
• CPR/First Aid and NCI/CPI Certifications required within 90 days of employment. 
• Must have a valid driver’s license, acceptable driving record, and show proof of personal auto insurance policy to be deemed insurable with Harbor’s vehicle insurance carrier.  

Preferred Qualifications :  

• Prefer licensure in chemical dependency or proven experience and training in treating substance use disorders in addition to MH licensure. 
• Experience providing services to individuals representing multiple lived experiences (e.g., severe and persistent mental health diagnoses, substance use disorder clients, youth and adults) in a community mental health center setting. 

RESPONSIBILITIES  

Essential Functions and Primary Responsibilities:  

1. Coordinates team coverage to ensure client service needs are met including, but not limited to, reviewing and facilitating changes in staff schedules, arranging coverage for staff absences and planned time off, and assisting with client needs that arise requiring immediate intervention.  
2. Provides individual and group supervision as assigned, and reviews clinical documentation for co-signature as assigned. 
3. Available for clinical consultation and to handle emergency situations in a prompt, professional manner and provides pre-screening services as needed. 
4. Demonstrates leadership skills that lead to acceptable/expected levels of productivity, efficiency, and effectiveness of team members in providing excellent care to clients. 
5. Coordinates team meeting agenda in the format approved by Harbor including tracking and follow up for transfers and referrals during the meeting to ensure successful linkages within the team and across teams. 
6. Maintains clinical responsibility for individual, family and/or group counseling for assigned mental health and/or substance abuse disorder clients including diagnostic and ongoing assessments, case management services, treatment planning, and discharge planning. 
7. When providing telehealth services to clients in their homes, complies with Harbor’s telehealth policies, procedures, and utilizes Harbor authorized or provided telehealth equipment and software platforms. 
8. Completes clinical documentation in the format appropriate and acceptable to Harbor and submits all documentation according to Harbor policy. 
9. Meets or exceeds billable direct service expectations established by Harbor.  
10. Provides effective and efficient management of caseload including facilitating internal and external referrals where indicated. The number of open inactive cases must not exceed 10% of the total caseload.  
11. Must be willing to work flexible hours to meet department needs. 
12. Provides timely response to all client and agency communications via email, phone, or other department identified modes of communication (e.g., Teams). 
13. Keeps current with trends and developments related to essential job competencies including evidence-based practices for day treatment curricula and other services. 
14. Knowledgeable of mental health and substance use disorder symptoms and treatment to assist clients with co-occurring disorders. 
15. Understands and maintains professionalism and confidentiality per HIPAA, 42 CFR Part 2, and applicable state and local laws. 
16. Participates in meetings, committees, and agency initiatives as appropriate and approved by supervisor. 
17. Hires, trains, supervises and evaluates assigned staff. 
18. Provides coaching, performance management, and disciplinary action as needed. 
19. Holds regular 1:1 meetings with direct reports and routine team meetings to ensure alignment and communication. 
20. Preserves confidentiality in all personnel matters. 
21. Ensures compliance with union contract if supervising union positions. 

General Competencies/Performance Expectations:  

• Utilizes information technology systems and software applications effectively and in accordance with organizational standards and security protocols. 
• Demonstrates sound judgment by analyzing information thoroughly, reaching timely conclusions, and taking appropriate, decisive action. 
• Plans, prioritizes, and organizes work to ensure maximum efficiency, productivity, and quality outcomes. 
• Actively seeks and utilizes supervision and feedback appropriately to support professional growth and effective job performance. 
• Manages time and utilizes leave in accordance with organizational policies and procedures. 
• Performs additional duties and responsibilities as assigned to support departmental and organizational needs. 

Working Conditions :  

• Office-based position with work provided remotely and in the field environment when necessary to support team needs. 
• Travel expectations: driving an agency vehicle and transporting clients or driving their own vehicle for work. 
• Exposure to confidential information. 
• Potential exposure to behavioral, crisis and environmental situations. 
• This position is non-union. 

About Harbor:

• A leading provider of mental health and substance use treatment for  over 100 years.
• 350+ clinical staff  serve over 24,000 clients  across multiple locations and in the community each year.
• Services ranging from counseling, pharmacological management, primary care, psychological testing, case management, substance use treatment, residential services, vocational program, and more!

Why Work for Harbor?

You will have the opportunity to meet other motivated individuals who are also making a positive impact at our company. Harbor is committed to investing our resources in you! Some benefits of working with Harbor include:   

• Medical, dental, and vision coverage
• Retirement plan with company match
• Generous paid time off, sick time, and paid holidays
• Tuition and professional license reimbursement programs
• Clinical supervision hours offered
• Ability to make a difference in your community!