Training Coordinator

Job Description


The Training Coordinator is responsible for the strategic coordination, compliance oversight, and administrative management of the employee development program within a high-volume logistics and distribution environment. This role ensures training activities are aligned with operational demands, properly resourced, and fully compliant with company policies, OSHA standards, client requirements, and regulatory expectations. The training coordinator will maintain an audit-ready workforce ensuring employees are compliant and up to date on training records.

Represent Logistics Core Values:
* Teamwork, Accountability, Integrity, Work Ethic, Communication, Creativity, Respect and Listening
* Provide courteous, professional service to both internal and external customers.
* Present a positive image of Company

Responsibilities:

* Develop and maintain comprehensive training schedules across all warehouse departments.
* Support facilitation of training on company policies, SOPs, safety standards, and operational systems (e.g., LMS, WMS/C3).
* Partner with warehouse leadership to ensure structured training programs are consistently executed for new hires and existing associates.

Administrative & LMS Management
* Record Integrity: Maintain the training program within the Quality Management System and any required physical training documentation, ensuring every associate has
a complete, accurate, and audit-ready training profile.
* Compliance Tracking: Proactively monitor certification and qualification expiration dates (e.g., PIT/Forklift, HazMat, Safety protocols) to prevent compliance gaps or operational disruption.
* SOP Document Control: Coordinate distribution and version control of Standard Operating Procedures (SOPs) to ensure associates are trained on current, approved
processes.

Logistics & Scheduling
* Shift Coordination: Manage the master training calendar across 1st, 2nd, and 3rd shifts, ensuring training sessions do not disrupt peak shipping and receiving windows.
* Onboarding Logistics: Coordinate onboarding training for new associates, including safety gear (PPE) distribution, badge access, and classroom setup.
* Equipment Certification: Schedule and track practical evaluations and certifications for Powered Industrial Trucks (PIT) and other applicable equipment, ensuring only authorized personnel operate machinery.

Reporting & Auditing
* Audit Support: Prepare and present training documentation during internal audits, client audits, OSHA inspections, and regulatory reviews.
* Productivity Reporting: Generate reports on training completion rates and "Time to Productivity" for new hires to help Operations plan for peak seasons.
* OJT Verification: Collect, verify, and maintain On-the-Job Training (OJT) documentation to confirm hands-on competency validation by authorized supervisors.

Job Requirements

Responsibilities:

* Technical Skills: Advanced proficiency in Microsoft Office (Excel is critical for tracking metrics). Experience with Quality Management Systems and/or Warehouse
Management Systems is a plus.
* Organization: Exceptional organizational skills with a "zero-error" approach to data entry, understanding that a missing record can lead to a regulatory finding.
* Communication: Ability to communicate clearly within a diverse workforce, from entry-level associates to senior facility management.
* Experience with "Train-the-Trainer" models in a manual labor setting.
* Ability to troubleshoot basic classroom technology (tablets, hand-held scanners used for training).
* Effective analytical, problem solving and decision-making skills (can gather and analyze data and information and draw conclusions). Able to think logically and
analytically.
* Able to prioritize, organize tasks and time, and follow up. Performs responsibilities efficiently and timely. Able to balance multiple requests and meet deadlines.
* Able to work well in a team environment and as part of a team. Demonstrates ability to effectively lead a team to successful completion of a project.
* Knowledge of FDA and CFR requirements surrounding training.