Learning Branch Personal Banker (Mentor/Trainer)

UMB Personal Banking and Consumer Services Job

UMB Personal Banking and Consumer Services offers financial solutions to customers, who value an individualized relationship and advisory experience. For more than a century, we've invested in our people as a resource who can help clients achieve their unique financial and lifestyle goals. We embrace our corporate values of honesty and integrity and contribute to UMB's continued success.

To ensure our branch associates are provided the foundation to be successful in their career at the branches, UMB has transitioned a handful of our branches within the footprint to function as Learning Branches. Within the Learning Branch, our Learning Branch Personal Bankers not only function as the traditional Personal Banker, but their primary focus to provide on-site training, mentoring, modeling and support to our new branch associates.

How you will spend your time:

• Mentoring and training new Retail Banking associates.
• Creating and expanding relationships in your community through outbound calling efforts to customers.
• Processing customer account maintenance and standard branch transactions such as: address changes, check cashing, deposits and opening deposit and loan accounts.
• Collaborating with internal partners, such as small business officers, mortgage officers, private wealth managers and others.

We're excited to talk with you if:

• You have a HS diploma or equivalent
• You have two years retail banking experience OR one year retail banking and one year training/mentor experience
• You have the ability obtain a NMLS registration within 90 days

Bonus points if:

• You are bilingual

Compensation Ranges:

US Employees in California, Washington DC, New Jersey, and New York: $47,100 - $68,600

US Employees in Colorado, Connecticut, Delaware, Illinois, Massachusetts, Maryland, Minnesota, Pennsylvania, Rhode Island, Texas, Washington, and Wisconsin: $43,000 - $62,800

US Employees in all other states not listed above: $38,910 - $56,990

The posted compensation range on this listing represents UMB's good faith and reasonable estimate based on its budget and what it expects to be the starting pay for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. Please see the description of benefits included with this job posting for additional information.

UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.

UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to View email address on click.appcast.io to let us know the nature of your request.

If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB.