Field Service Technician
ESPRESSO SERVICES
Field Service Technician
ESI was founded as a technical coffee service company in 1989; setting the standard for service quality and customer support in the specialty coffee industry. Our goal is to help our customers serve a high quality and consistently prepared coffee beverage through technical excellence.
We're looking for a skilled and motivated Field Service Technician to join our expert team, specializing in the repair, maintenance, and installation of cutting-edge coffee and espresso equipment. If you're looking for a rewarding career with excellent benefits and a supportive company culture, we want to hear from you!
Experience is a plus, but what really matters is your drive and curiosity. We want someone who's passionate about problem-solving and eager to take on new challenges. Our team of service technicians are factory-certified pros with an average of over a decade in the field, you'll be in good company.
Responsibilities
The essential functions include, but are not limited to the following:
- Travel the region to repair, maintain, and install espresso machines, coffee brewers, grinders, and other specialty coffee equipment
- Utilize a company issued iPad to track time and materials in the FieldAware app, our field service management software
- Keep customers in the loop with timely updates on repair status and estimated timeframes
- Maintain your company-provided service vehicle in a neat, organized, and well-stocked condition
- Contribute to a tidy and efficient shop environment
- Participate in a weekly on-call rotation for after-hours service
- Assist other service technicians with installations and parts delivery
Vacancy posted 4 days ago
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