Parts Counterperson

Overview If you love cars and have a passion for people, you may have found your future. As a family-owned business, we are always looking for new talent. We are committed to: Exceeding customer expectations; Expert product knowledge; Striving for excellence; Maintaining professionalism and a spirit of fun. Grow with Us. We invest in our staff. Our team members are trained and certified and receive continuing education each year for as long as they are employed. Retention and promotion from within are the cornerstone of our human resources planning. We believe in cross-training and team orientation. The more you know the stronger you are. Our employees have opportunities with the entire Lee family. Benefits Paid Time Off 401(K) Retirement Plan Medical, Dental, Vision Insurance Options Responsibilities Oversee the parts sales process from start to finish Communicate with staff and customers in a friendly and professional manner Converse effectively/efficiently regarding customer parts status Read and understand the parts catalog when looking up and speaking to specific parts Answer phone calls, provide price quotes and other information to customers Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate Provide high level service to both internal and external customers Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock Notify parts manager of out-of-stock parts or shop materials that need immediate attention Locate out-of-stock parts from outside source and submit an emergency order, if necessary Make sure all internal requests for parts are billed on service repair order Receive payment from retail customers or obtain credit authorization Qualifications High School Diploma or equivalent and prior auto parts sales experience (preferred) Eager to improve in a dynamic work environment Strong interpersonal and time management skills Ability to read/interpret safety and maintenance documents Ability to calculate figures/amounts including discounts, interest, commissions, proportions, %, area, circumference, and volume Valid driver's license and clean driving record We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Seniority level Entry level Employment type Full-time Job function Sales and Business Development Industries Motor Vehicle Manufacturing #J-18808-Ljbffr