RN Outpatient SBS

RN Outpatient SBS

Southwest Health

1 Positions

ID: 89366

Posted On 04/03/2026

Refreshed On 05/04/2026

Job Overview

Requirements

• Requires a diploma or degree form an accredited school of nursing.

• One to two years’ experience in a clinic or hospital setting preferred.

• Must have current and valid Registered Nurse License from the State of Wisconsin.

• Current Basic Life Support (BLS) certification required.

• Basic proficiency in word processing and Excel programs; software proficiency covering a variety of health care / clinical record applications.

Work Hours

We are seeking a full-time (40 hours/week) RN to work weekdays 8:00am - 4:30pm in the Southwest Behavioral Services Clinic.

Job Summary

A Behavioral Health RN assesses, prioritizes, and manages patient care needs via telephone or in-person, focusing on mental health crises and medication management. They utilize established protocols to evaluate symptom severity, provide immediate advice, and coordinate care with providers, ensuring safe, timely interventions for patients with psychiatric conditions. RN assist patients in their recovery process by being person-centered and providing support towards optimal and realistic goals. Serves under the general direction of the Behavioral Health Medical Director and the Behavioral Health Clinic Director.

Essential Job Functions & Responsibilities

1. Create a positive and supportive environment for our patients, fostering their emotional well-being.

2. Provide focused and individualized care to each patient, addressing their unique needs and concerns.

3. Show empathy and compassion in your interactions with individuals experiencing mental health challenges.

4. Conducts behavioral health nursing assessments including presenting problem, gathering information regarding history, symptoms, current and previous psychiatric medications, previous treatment or therapy, etc. Secures medication consent documents. Prepares the patient for clinic visit, provides patient education and ensures necessary consents are obtained.

5. Triage incoming calls and refer patients to emergency services, crisis stabilization units, or scheduled appointments with psychiatrists/therapists.

6. Provide education to patients and families regarding psychiatric medications, potential side effects, and symptom management techniques.

7. Consults with treatment team and attends client meetings; consults with professionals; collaborates with family members and other community partners.

8. Serve as a liaison between patients, psychiatrists, social workers, and primary care providers to ensure continuity of care.

9. Coordinates with pharmacists, onsite and externally, to provide refills, current prescriptions, sample medications and medications prior authorizations.

10. Provides emergency services including assessing suicidal and/or homicidal individuals; makes decisions regarding safety.

11. Coordinates and consults as needed, with various internal and external staff to facilitate mental health treatment, planning, intervention, or admissions to various facilities.

12. Provides ongoing case coordination with those involved in patient’s care.

13. Verifies that patient care areas of outpatient clinic have been cleaned and stocked and equipment returned to appropriate areas following completion of clinics.

14. Provides direct patient care including transferring patients between bed, chairs, and transfer devices.

15. Performs all required paperwork and communicate with patient care staff, patient, and families via computer and communication devices. Paperwork could include but is not limited to FMLA paperwork, Disability paperwork, etc.

16. Maintain accurate and up-to-date electronic health records (EHR) for all patient interactions.

17. Performs CPR on patients during code before arrival of additional team members.

18. Encourages and educates clinical staff regarding adherence to the standards of rooming the patients and expectations set forth by the department.

19. Adheres to Southwest Health’s value-based behavior standards.

20. Understands and adheres to Southwest Health compliance and HIPAA standards as they appear in the Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy.

21. Performs other duties and responsibilities as requested or required.

Contact Information

Southwest Health

Attn: Human Resources

1400 Eastside Rd

Platteville, WI 53818

Phone: View phone number on click.appcast.io

Email: View email address on click.appcast.io

Fax: View phone number on click.appcast.io

We believe that together we can change lives, and we anticipate your life will change in the process. If you aspire to help others find hope and live better, we invite you to submit your application below.

Benefits

Southwest Health is truly an outstanding place to work. A full benefit package is available for employees working 20 hours/week or greater which includes: Health, Dental, Vision and Life insurance. Also available are long and short term disability, cell phone discount, flexible spending plan, paid time off, retirement plan with an employer contribution, fitness membership discount as well as use of exercise equipment at the facility.

Primary Contact

13894

Miranda Koch

HR Generalist, Human Resources

View phone number on click.appcast.io

Phone

Phone

Phone

Fax

View email address on click.appcast.io

Email

True

False

True

Job Details

Location

Platteville, WI

Shift

First Shift

Job Type

Employee

Full/Part

Full Time

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Retirement Plan

PTO (Paid Time Off)

Qualifications

Education

Associates

Company ID

1250

Job REQ #

# Positions

1

Start Date

20260403

End Date

20270228

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Southwest Health

About the Company

Southwest Health is a non-profit healthcare system offering southwest Wisconsin a range of services within our various facilities. Our locations include a hospital and clinic in Platteville, Southwest Health Behavioral Services, a clinic, Eye Center, and rehab services facility in Cuba City, Darlington, and Kieler Wisconsin.

We are a model healthcare organization that provides the highest quality at the lowest possible cost to create healthier communities. The Joint Commission has awarded Southwest Health a full accreditation as a Health Care Organization because we strive to provide the best care possible and prove it by meeting the Joint Commissions' standards for high-quality care. Southwest Health has been named a Human Experience (HX) Guardian of Excellence Award® winner by Press Ganey, the global leader in healthcare experience solutions and services. These awards and the awards won in the past, speak to the commitment Southwest Health has for safety, patient experience, and creating a healthier southwest Wisconsin. This accreditation marks Southwest Health' fourth consecutive year of receiving the Guardian Excellence award for inpatient Patient Experience.

Southwest Health features four family medicine clinics, four Eye Center locations, Birth Center, a specialty services with cardiology, ENT, and Interventional Pain, a state-of-the-art Orthopedic Institute housing physical, occupational, and speech therapies, and 24-hour emergency services, to name just a few.