Advocate Counselor

Essential Functions:

• Coordinate and facilitate person-centered respite services ensuring individualized support plans align with participant goals and comply with Developmental Disabilities Administration (DDA) regulations and funding requirements.
• Provide comprehensive case management for Respite and State-Funded Services including developing implementing and monitoring Person-Centered Plans while serving as a primary point of contact for participants families caregivers and community partners.
• Maintain accurate timely and complete documentation in the Efforts to Outcomes (ETO) system ensuring service records case files and program data support quality service delivery and compliance.
• Exercise sound judgment and organizational skills to manage documentation meet deadlines develop annual plans and goals maintain communication records and support staff training on person-centered service implementation.
• Build and maintain collaborative relationships with state and local agencies schools and community organizations throughout Maryland and Virginia to support participant referrals outreach and service coordination.
• Represent the organization at community events resource fairs and stakeholder meetings to promote services strengthen partnerships and support program growth.
• Foster strong relationships with stakeholders to ensure services remain responsive to participant needs and aligned with the organizations mission.
• Conduct participant meetings program tours and other communications using a person-centered approach prioritizing in-person engagement whenever possible.
• Perform additional duties and special projects as assigned to support the Support Services team and organizational objectives.

  Qualifications

  Required:

  • Bachelors degree in Human Services Social Work Psychology Counseling or a related field.
  • Minimum of one (1) year of experience in case management human services or a related field.
  • Strong organizational communication and customer service skills.
  • Ability to work independently while managing multiple priorities and meeting deadlines.
  • Proficiency in Microsoft Office (Word Excel Outlook and PowerPoint).
  • Ability to maintain confidentiality and exercise sound judgment.
  • Valid drivers license and ability to travel throughout Maryland and Virginia as needed.