Maintenance Worker

Job Description

We are now seeking a Maintenance Technician I to join the team at Ridge on Sedona to help keep our property in top shape. In this role, you'll be responsible for ensuring that our guestrooms, public spaces, and back of the house areas are well-maintained and attractive. We are excited to offer an amazing opportunity here at The Ridge on Sedona. The resort has 236 suites over 15 quiet and tranquil acres which are surrounded by the beautiful greens of the Sedona Golf Resort. We encourage you to join our service-oriented team where we pride ourselves every day to ensure our owners, members and guests can create wonderful vacation memories, while building our own hospitality skills to grow our career within Hilton Grand Vacations.

Extraordinary People, Exceptional Benefits:

• Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities
• And more!

What will I be doing?

As a Maintenance Tech I you would be responsible for maintaining the guestrooms, public spaces, and back of the house areas in good repair, ensuring an attractive and well-maintained property with your primary focus on guest relations and problem resolution. Work well with customers and staff members and drive company success through performing the following tasks to the highest standards:

• Painting, drywall, staining, texturing: knockdown, orange peel and popcorn ceilings, Intermediate skills in drywall, painting / repairs..
• Interact with guest for problem resolution. Basic appliance troubleshooting and repair Basic air-conditioning controls, change Filters.
• Troubleshoot plumbing fixtures including drain cleaning, Unclog toilets and sinks.
• Maintain all guestroom and public space equipment Replace Caulk, Tile/Grout, Door repairs to include locking mechanisms and hinges. Inspects rooms for pest intrusion, Inspects and replaces cosmetic appliance components
• Replace light bulbs and ballasts, minor electrical repairs, Repair closet / drapery tracks, replacement of furniture, Stain furniture and repair knicks and gouges. Replace remote control batteries. Touch-up paint.
• Implement planned scheduled preventative maintenance, Replaces faulty plumbing components. Maintain accurate functioning of all equipment and tools.
• Establishes a clear line of communication with the engineering leadership. Assist other maintenance staff on special projects. Responding to all guest requests to ensure client satisfaction; willing to "pitch-in" and help co- workers with their job duties and be an outstanding teammate.
• Detailed record keeping in English is required for logs and inspection sheets.
• Ensures that every interaction with an owner/guest/team member is positive and memorable.

What are we looking for:

• Effective verbal and written communication skills with the ability to communicate well with guests in English
• Valid Driver's license
• Minimum of 6 months experience in facilities maintenance
• Can climb stairs and work on ladders up to 40 feet, push/pull up to 100 lbs, lift/carry up to 50 lbs, and grasp, stoop, reach overhead with or without reasonable accommodations.
• Ability to work various hours and shifts, including weekends and public holidays

Preferences:

• CPO-Certified Pool Operator, required to Maintain Pool & Spa needs.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Responsibilities

What will I be doing?

As a Maintenance Tech I you would be responsible for maintaining the guestrooms, public spaces, and back of the house areas in good repair, ensuring an attractive and well-maintained property with your primary focus on guest relations and problem resolution. Work well with customers and staff members and drive company success through performing the following tasks to the highest standards:

• Painting, drywall, staining, texturing: knockdown, orange peel and popcorn ceilings, Intermediate skills in drywall, painting / repairs..
• Interact with guest for problem resolution. Basic appliance troubleshooting and repair Basic air-conditioning controls, change Filters.
• Troubleshoot plumbing fixtures including drain cleaning, Unclog toilets and sinks.
• Maintain all guestroom and public space equipment Replace Caulk, Tile/Grout, Door repairs to include locking mechanisms and hinges. Inspects rooms for pest intrusion, Inspects and replaces cosmetic appliance components
• Replace light bulbs and ballasts, minor electrical repairs, Repair closet / drapery tracks, replacement of furniture, Stain furniture and repair knicks and gouges. Replace remote control batteries. Touch-up paint.
• Implement planned scheduled preventative maintenance, Replaces faulty plumbing components. Maintain accurate functioning of all equipment and tools.
• Establishes a clear line of communication with the engineering leadership. Assist other maintenance staff on special projects. Responding to all guest requests to ensure client satisfaction; willing to "pitch-in" and help co- workers with their job duties and be an outstanding teammate.
• Detailed record keeping in English is required for logs and inspection sheets.
• Ensures that every interaction with an owner/guest/team member is positive and memorable.

Qualifications

What are we looking for:

• Effective verbal and written communication skills with the ability to communicate well with guests in English
• Valid driver's license
• Minimum of 6 months experience in facilities maintenance
• Can climb stairs and work on ladders up to 40 feet, push/pull up to 100 lbs, lift/carry up to 50 lbs, and grasp, stoop, reach overhead with or without reasonable accommodations.
• Ability to work various hours and shifts, including weekends and public holidays

Preferences:

• CPO-Certified Pool Operator, required to Maintain Pool & Spa needs.

About Us

What makes Hilton Grand Vacations unique?

There's nothing more rewarding than creating lifelong memories, for yourself and for others. And that's what you'll do with us. Through our inclusive culture of belonging, we value and celebrate the uniqueness of every individual who makes us who we are and is part of our amazing global community of more than 14,000 Team Members. They are the talented and brilliant people who deliver memorable experiences for our Members and Guests every single day through their commitment and passion for who we are and what we do. As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and in the communities where we live and work. And we're dedicated to recognizing, rewarding and supporting every achievement, however big or small. It's all part of making incredible memories, together.

Find your path in a career that really matters, where you'll truly belong. Join our growing, innovation-driven team today.

About the Team

Be the heart of exceptional guest experiences by joining our resort operations teams. In each of our roles, from administration to recreation, you'll be making people's day every day. Whether you're creating a beautiful atmosphere at our properties and resorts, or delivering a warm and friendly spirit that ensures each interaction with our Club Members and guests is a special one-your role on our resort operations Team will be essential in making lifetime memories for our guests.