Relationship Banker

Relationship Banker

Provides superior and quality service to our customers. Assist customers by accurately and efficiently processing transactions, such as deposits, withdrawals or payments, resolving complaints or account discrepancies, and answering questions.

Maintaining and balancing cash drawer

Ensure compliance with all internal controls and established policies and procedures

Promote and advise on the banks products and services

Keeping customers personal information confidential

Identify referral opportunities and make relevant referrals

Communicating with other team members and other areas of the bank

Assist with the daily operations of the branch

Professionalism

Strong basic computer skills

Strong written and verbal communications skills

Cash handling

Accuracy and attention to detail

Customer-focused

Team player

Ability to think, reason and communicate clearly

Ability to observe and identify details at close range

High School Diploma or GED equivalent (required)

Customer service experience (preferred)

Cash handling experience (preferred)

Must be able to remain in a stationary position 50% of the time

Occasionally move/traverse to access files and equipment

Constantly operates a computer and other office productivity machinery, such as a phone, calculator, copy machine, scanner, and computer printer

Occasionally moves coin bags weighing up to 50 lbs.

Occasionally will need to travel up to a 30-mile radius

Incumbent must be able to perform the essential functions of the position with or without reasonable accommodations.