Facility Operations Technician - Data Center

Job Title: Facility Operations Technician - Data Center

Location : Manassas, VA - Onsite | 5days/week

Shift Type : Day Shift

The Facility Operations Technician will be responsible for supporting day-to-day facility operations within a mission-critical data center environment. The role focuses on maintaining availability, safety, reliability, and operational readiness of critical infrastructure supporting data center operations.

Key Responsibilities

• Monitor and support critical data center facility infrastructure, including UPS, generators, PDUs, cooling systems, HVAC/CRAC/CRAH units, electrical panels, and environmental monitoring systems.
• Perform routine facility inspections and preventive maintenance checks.
• Monitor alarms through BMS/DCIM systems and respond to facility-related incidents.
• Support power shutdown, restoration, and maintenance activities.
• Coordinate with electrical, mechanical, cabling, network, and facilities vendors.
• Perform basic troubleshooting of electrical, cooling, power, and environmental issues.
• Escalate critical facility incidents according to established procedures.
• Support rack power readiness, PDU connectivity, power capacity checks, and equipment installation activities.
• Maintain operational documentation, SOPs, MOPs, EOPs, checklists, and maintenance records.
• Support incident, change, and problem management activities.
• Conduct regular walkthroughs of data halls, electrical rooms, UPS rooms, generator areas, and cooling infrastructure.
• Ensure compliance with safety procedures, site access requirements, and data center operational standards.
• Coordinate scheduled maintenance activities with internal teams and external vendors.
• Track facility issues through ticketing systems and ensure timely closure.
• Participate in emergency response activities, including power failures, cooling failures, water leaks, environmental alarms, and other critical events.

Required Skills

• Experience supporting data center or mission-critical facility operations.
• Understanding of electrical and mechanical infrastructure used within data centers.
• Familiarity with UPS, generators, PDUs, ATS/STS, HVAC, CRAC/CRAH, chillers, and cooling systems.
• Basic knowledge of BMS, DCIM, and environmental monitoring platforms.
• Ability to interpret alarms, facility diagrams, single-line diagrams, and operational procedures.
• Experience working with SOPs, MOPs, EOPs, and preventive maintenance processes.
• Strong troubleshooting and incident-response skills.