SVP, HOA Payments Strategy & Integrations

Salary Range: $145,000 USD to $243,000 USD

Description

BANC OF CALIFORNIA AND YOUR CAREER

Banc of California, Inc. (NYSE: BANC) is a bank holding company with over $34 billion in assets and the parent company of Banc of California. Banc of California is one of the nation’s premier relationship-based business banks, providing banking and treasury management services to small, middle market, and venture backed businesses. As the largest independent bank headquartered in California, the bank offers a broad range of loan and deposit products and services through a network of full-service branches and regional offices, as well as through digital and nationwide capabilities. The bank also provides full-service payment processing solutions to its clients and serves the Community Association Management industry nationwide through its technology forward platform, SmartStreet™. Banc of California is committed to supporting its local communities through the Banc of California Charitable Foundation and by partnering with organizations that promote financial literacy, job training, small business support, affordable housing, and more.

At Banc of California, our success is powered by our people and a shared commitment to delivering meaningful results. We foster an environment where entrepreneurial thinking is encouraged, and accountability and operational excellence are expected. Our team members are empowered to take ownership, make informed decisions, and make a meaningful impact as the bank continues to grow and evolve. We are dedicated to supporting your growth and wellbeing through comprehensive benefits, robust development opportunities, and inclusive programs that enable you to perform at your best. Together we win!

THE OPPORTUNITY

The Senior Vice President, HOA Payments Strategy is responsible for defining, advancing, and governing how HOA payments are designed, implemented, and integrated across electronic and hybrid processing channels. This role provides strategic leadership over payment workflow design, integrations, and implementation standards to enable scalable, high quality HOA payment solutions.

The SVP partners closely with Operations, Product, Technology, and external providers to ensure HOA payment workflows support digitization objectives, reduce downstream exceptions, and align with both current and future business needs. Performs all duties in accordance with the Company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the Company operates.

HOW YOU’LL MAKE A DIFFERENCE

Payment Domain & Workflow Leadership

• Lead the design and governance of payment workflows, including experience with property management system integrations, Enterprise Resource Planning (ERP), CRM adjacent platforms, and HOA specific operating models and payment use cases.

• Apply deep expertise in payment application logic, posting workflows, remittance behavior, and reconciliation drivers to reduce downstream exceptions, including support for No Doc processing.

Online Bank BillPay & Aggregator Integrations

• Define and govern the integration strategy with Online Bank BillPay aggregators, spanning both file based and API based payment flows.

• Ensure BillPay designs support accurate posting, high quality remittance, and exception reduction across downstream processing functions.

• Oversee Online Bank BillPay aggregator relationships, with an understanding of aggregator constraints, remittance formats, implementation considerations, and common exception drivers.

Merchant Acquiring & Program Design

• Partner with merchant acquiring teams to apply HOA specific expertise to payment program design, including transaction flows, recurring payment structures, and control considerations such as velocity limits.

Advanced & Emerging Payment Capabilities

• Evaluate and support the enablement of advanced and emerging payment methods, including Apple Pay, Google Wallet, Venmo, and PayNearMe, with a focus on HOA use case viability, workflow alignment, and integration impact.

Modernization & Channel Strategy

• Incorporate knowledge of Remote Deposit Capture (RDC) capabilities and limitations into lockbox and hybrid payment channel strategies.

• Serve as a key contributor to HOA modernization initiatives, translating business needs, system constraints, and user workflows into scalable, modern payment solutions.

Cross Functional Partnership & Governance

• Partner closely with the SVP, HOA Operations & Payments to ensure cross functional alignment across Operations, Product, Technology, Risk, Compliance, and external vendors.

• Act as a strategic partner to outsourced processing providers, ensuring vendor capabilities and processes align with the HOA payment strategy and operating model.

• Ensure initiatives are executed in accordance with internal control standards, risk management requirements, and applicable regulatory expectations.

• Follow all established policies and procedures.

• Perform other duties and projects as assigned.

WHAT YOU’LL BRING

• Minimum of 10 years of experience in HOA payments, property management payment ecosystems, or closely related FinTech domains.

• Minimum of 10 years of experience working with property management ERP or CRM platforms, including payment integrations within those systems.

• Minimum of 10 years of experience with electronic and hybrid payment workflows, including posting logic, remittance behavior, reconciliation, and exception handling.

• Minimum of 10 years of experience working with online bank BillPay aggregators and third-party payment platforms, including familiarity with aggregator operating models and integration considerations.

• Proven experience partnering cross-functionally with Operations, Product, Technology, Risk, and merchant acquiring teams in a matrixed environment.

• Demonstrated ability to apply deep HOA domain expertise to the design and governance of payment workflows, including prior experience with property management system integrations, ERP and CRM-adjacent platforms, HOA-specific operating models, and payment use cases.

• Prior experience working with merchant acquiring models to inform HOA payment program design and implementation decisions.

• Strong analytical, communication, and influence skills, with the ability to lead through governance and collaboration rather than direct operational ownership.

• Experience supporting payment modernization, digital transformation, or large-scale system integration initiatives preferred.

• Working knowledge of merchant acquiring models, including transaction flows and recurring payment structures preferred.

• Exposure to advanced or emerging payment methods and their application within regulated financial services environments preferred.

• Background in financial services organizations operating under strong audit, control, and risk management standards preferred

• High School diploma or equivalent required

HOW WE’LL SUPPORT YOU

• Financial Security: You will be eligible to participate in the company’s 401k plan which includes a company match and immediate vesting.

• Health & Well-Being: We offer comprehensive insurance options including medical, dental, vision, AD&D, supplemental life, long-term disability, pre-tax Health Savings Account with employer contributions, and pre-tax Flexible Spending Account (FSA).

• Building & Supporting Your Family: Banc of California partners with providers that offer adoption, surrogacy, and fertility assistance as well as paid parental leave and family support solutions including care options for your family.

• Paid Time Away: Eligible team members receive paid vacation days, holidays, and volunteer time off.

• Career Growth Opportunities: To support career growth of our team members, we offer tuition reimbursement, an annual mentorship program, leadership development resources, access to LinkedIn Learning, and more.

SALARY RANGE

The base salary ultimately offered is determined through a review of education, industry experience, training, knowledge, skills, abilities of the applicant in alignment with market data and other factors.

Banc of California is an equal opportunity employer committed to creating a diverse workforce. All qualified applicants will receive consideration for employment without regard to their actual or perceived race (including traits associated with race, such as hair texture, hair type or protective hairstyles), religion or religious creed (including religious dress and grooming practices), color, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), sexual orientation, gender, gender identity, gender expression, gender transitioning, citizenship status, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information, or disability (mental or physical), requests for accommodation and any additional protected categories set forth in applicable federal, state or local laws. If you require reasonable accommodation as part of the application process, please contact Talent Acquisition.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights ( notice from the Department of Labor.