Customer Service Representative

What You’ll Do The Customer Service Representative must have empathy, problem‑solving skills, and the ability to provide appropriate solutions for customers and referral sources. The day‑to‑day responsibilities include servicing a large customer and referral base to fulfill Durable Medical Equipment needs. You must have patience and a willingness to go above and beyond to resolve customer and referral concerns while maintaining a positive attitude. What You Bring Excellent interpersonal and communication skills Ability to pass a background check Strong problem‑solving skills and the ability to explain solutions clearly A kind and helpful attitude Commitment to confidentiality, because trust is everything Benefits Competitive pay Comprehensive benefits package Early access to paycheck via TapCheck Culture that values and supports employees CARE Standards Community – Work together and make every interaction positive. Accountability – Grow, learn from feedback, and focus on solutions. Relationships – Listen, assume positive intent, and build strong relationships. Empathetic – Create a welcoming and inclusive workplace. #J-18808-Ljbffr