Business Analyst | ONSITE - Dallas, TX

Job Title

Work Location: ONSITE - Dallas, TX

Interview Process: must be able to in-person interview in Dallas, TX

Company: American Airlines

Responsibilities:

• Requirements collection, evaluation and documentation of findings to include gap analysis
• Analysis and data collection from various systems
• Analyze and document requirements including coordinating acceptance criteria/test cases
• Process mapping and modeling (both current state and future state) documentation to include flowcharts and traceability matrices
• Stakeholder management and communication
• Solution implementation and testing
• Collaborate across multiple business units, technology teams, and 3rd party SaaS provider to understand, develop, and define requirements with the coordinating acceptance criteria
• Analyze and document requirements from multiple sources including test cases/acceptance criteria
• Collaborate and coordinate the development of process flows, traceability matrices, work estimates, test plans and test results with project test lead
• Conduct test case and test plan reviews to ensure requirements and acceptance criteria clearly defined
• Ensure issues are identified, tracked, reported on and resolved/escalated in a timely manner
• Effectively convey how various issues affect each other and the outcome of the project and the overall program
• Understand expectations that were set with client, recognize when issues/events may affect delivery, and communicate effectively with clients to identify needs and evaluate alternative solutions
• Follow through with commitments and foster mutual trust with all working groups
• Ensure project team is kept well informed of project changes with open communication
• Effectively apply company project methodology and enforce standards

Minimum Qualifications:

• Bachelor's degree in Finance, Accounting, Business Administration, Information Technology or other related field or equivalent training/experience
• At least 3 years of work experience
• Experience with requirements facilitation and gathering, defining acceptance criteria and testing best practices (functional, unit, integration, regression)

Preferred Qualifications:

• Experience with airline crew management and/or pay products

Skills, Licenses & Certifications:

• Strong analytical skills with the ability to prioritize and execute multiple tasks
• Proficient with Microsoft Office software; specifically Excel spreadsheets
• Excellent verbal and written communication skills
• Possesses a good understanding of payroll processing in accordance with labor contracts

Required Skills: Business Analysis

Basic Qualification:

Additional Skills:

Background Check: No

Drug Screen: No

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