Automotive Service Advisor

Team Honda of Acadiana is looking for a motivated, customer-focused Automotive Service Advisor to join our growing service team in Opelousas!

If you're a strong communicator who enjoys helping people and working in a fast-paced environment, this is an opportunity to build a rewarding career with a successful automotive dealership.

As a Service Advisor, you'll be the primary point of contact between our customers and service technicians. You'll help customers understand their vehicle's maintenance and repair needs, keep them informed throughout the service process, and make sure every visit delivers an exceptional experience.

Compensation & Schedule

• Earn up to $60,000+ per year
• Full-time position
• Monday-Friday: 7:30 AM-5:30 PM
• Rotating Saturdays: 8:00 AM-12:00 PM
• Closed Sundays

Benefits

• Medical, dental, and vision insurance
• 401(k) retirement plan
• Paid time off
• Paid holidays
• Employee discounts
• Paid training and development
• Career advancement opportunities
• Supportive, team-oriented work environment

What You'll Do

• Greet service customers and provide a friendly, professional experience
• Listen to customer concerns and accurately document vehicle service needs
• Create and manage repair orders
• Communicate recommended maintenance and repairs clearly to customers
• Provide accurate estimates and explain service options
• Keep customers updated on repair status, costs, and completion times
• Coordinate with technicians to ensure work is completed accurately and efficiently
• Review completed repairs and invoices with customers
• Follow up with customers and help build long-term relationships
• Maintain accurate customer and vehicle records
• Help ensure a smooth, efficient service experience from check-in through vehicle pickup

What We're Looking For

• Previous automotive advisor experience preferred but not required
• Customer service, sales, or other automotive experience is a plus
• Excellent communication and interpersonal skills
• Strong organizational and time-management abilities
• Comfortable working in a fast-paced environment
• Ability to explain automotive services and recommendations in an easy-to-understand way
• Positive, professional, and customer-focused attitude
• Basic computer skills and ability to learn dealership software
• Valid driver's license and acceptable driving record
• Ability to work the scheduled hours, including rotating Saturday mornings

Why Team Honda of Acadiana?

At Team Honda of Acadiana , our goal is to earn customers for life by listening to their needs and delivering value in every interaction. We're looking for someone who takes pride in providing excellent customer service and wants to become an important part of a successful service department. You'll work alongside experienced automotive professionals while having the opportunity to grow your skills, your income, and your career.

If you're ready to take the next step in your automotive career, apply today to join Team Honda of Acadiana!

Equal Opportunity Employer

Team Honda of Acadiana is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.