Associate, Quality Assurance

Position Overview Ametros is changing the way individuals navigate healthcare by providing them with the tools and support necessary to make educated decisions on how to spend their medical funds. The Quality Assurance Associate supports data quality risk controls by performing routine reviews of critical member data to ensure accuracy and completeness. Responsibilities Execute key data quality control activities to support risk mitigation and data integrity. Review member data to verify accuracy, completeness, and adherence to established standards. Identify data errors and/or inconsistencies and escalates findings through defined remediation procedures. Execute monthly data review processes using established sampling methodologies and procedures. Maintain accurate documentation of review activities, findings, and outcomes to support audit and compliance requirements. Track and log identified issues and assist in monitoring recurring errors or patterns for supervisory review. Skills and Abilities Strong attention to detail and accuracy. Ability to follow defined procedures and maintain consistency in repetitive tasks. Basic proficiency in Microsoft Excel and data entry systems. Good organizational and documentation skills. Clear written and verbal communication for issue escalation. Education & Qualifications H.S. Diploma or General Education Degree (GED) required. Bachelor’s Degree in Arts/Sciences (BA/BS) preferred. 0–2 years experience in data entry, quality assurance, operations, or administrative support required. 0–2 years reviewing or validating data required. 0–2 years working with structured processes, checklists, or standardized procedures preferred. 0–2 years experience in financial services, healthcare, or other data-sensitive industries preferred. 0–2 years experience with quality control or audit processes preferred. Compensation The estimated salary range for this position is $22.00 USD to $24.00 USD per hour, with potential incentive compensation. Salary may vary based on factors including knowledge, skills, experience, and location. EEO Statement Webster Financial Corporation and its subsidiaries (“Webster”) are equal opportunity employers that are committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr Ametros