Food & Beverage Manager | Burdick's

## Food & Beverage Manager | Burdick'sApplylocations: Radisson Plaza Hotelposted on: Posted Yesterdayjob requisition id: R-100188**Job Description**# ****Position Overview****Burdick’s Bar & Grill is looking for a dynamic and experienced Food & Beverage Manager to lead the front-of-house operations and ensure an exceptional guest experience. This role requires a hands-on leader with a passion for hospitality, team development, and operational excellence. The Food & Beverage Manager will oversee daily restaurant and bar service, staff training, financial performance, and guest satisfaction, ensuring Burdick’s remains the go-to destination for great food, drinks, and sports entertainment.# # ****Key Responsibilities****## ****Leadership & Staff Development***** Hire, train, and mentor a high-performing front-of-house team, fostering a positive and service-driven culture.* Conduct ongoing staff training on service techniques, menu knowledge, and guest engagement.* Lead pre-shift meetings to communicate daily specials, promotions, and service expectations.* ## Provide consistent coaching and feedback, recognizing top performers and addressing areas for improvement.## **Guest Experience & Service Excellence*** ## **Ensure an engaging and welcoming atmosphere, delivering excep**tional service standards.* ## Monitor and interact with guests, handling concerns, special requests, and feedback promptly.* ## Oversee table service, bar operations, and event execution, ensuring seamless and efficient operations.* ## Implement guest satisfaction initiatives, driving repeat business and positive reviews.## Restaurant & Bar Operations* Manage all aspects of front-of-house operations, including the bar, dining areas, and private events.* Ensure restaurant cleanliness, organization, and compliance with health and safety regulations.* Work closely with the kitchen team to maintain smooth service and timely food delivery.* Monitor and enforce alcohol service policies, ensuring responsible service at all times.## ****Financial & Business Management***** Maintain budget awareness, tracking food, beverage, and labor costs to drive profitability.* Work with leadership on menu pricing, promotions, and cost control strategies.* Analyze sales trends and P&L statements, identifying opportunities for revenue growth.* Manage inventory control, ordering, and vendor relationships to ensure cost-effective purchasing.****## ****Scheduling & Labor Management***** Develop and manage weekly staff schedules based on business volume and labor budgets.* Adjust staffing levels to optimize service efficiency while controlling labor costs.* Oversee payroll processing, time-off requests, and labor law compliance.## ## ****Process Implementation & Communication***** Ensure company policies, procedures, and service expectations are clearly communicated to the team.* Work closely with kitchen staff, bar leads, and senior management to align operations.* Foster strong relationships with vendors, suppliers, and event partners to enhance business success.## ****Qualifications & Experience:***** 3+ years of food and beverage management experience in a high-volume bar, restaurant, or hospitality setting.* Strong leadership skills with a hands-on, guest-first approach.* Expertise in bar operations, restaurant service, and private event execution.* Proven ability to train, mentor, and lead a high-energy team.* Understanding of cost controls, labor management, and revenue growth strategies.* Ability to problem-solve and make quick decisions in a fast-paced environment.* Excellent guest relations and communication skills.* Ability to work flexible hours, including nights, weekends, and holidays as needed.* Experience with POS systems, financial reporting, and restaurant technology.## ****What We Offer:***** A fast-paced and exciting work environment at one of Kalamazoo’s premier sports bars.* Competitive salary and opportunities for career advancement.* The opportunity to lead a dedicated team and create a top-tier guest experience**.*** Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year* Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.* 10% Discount on GHG outlets* Shift meal provided per day* Discounted hotel rates at Choice Hotels worldwide* Parental Leave Program (Full-Time Option)* 401K with 100% match up to 3% (Full-Time option)* Medical/Dental/Vision (Full-Time option) #J-18808-Ljbffr