Retail Sales Associate - Part-Time

Perks and Benefits

• Flexible hours: most stores open 9AM‑6PM; many stores closed on Sundays.
• Earned Wage Access program: employees can withdraw up to 50% of wages earned up to seven times per payroll cycle, available from the second day of employment.
• Unlimited commission above hourly base rate.
• Employee discounts available from the first day of active employment.
• Access to over 10,000 discounts from 1,000+ companies through FirstCash Perks.
• Auto‑enrollment in the FirstCash 401k after six months of employment.

Position Summary

We are seeking entry‑level, part‑time sales associates for pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire store staff to provide customer service on both lending and retail sides. The associate greets, engages, and interacts with customers to process sales, loans, and other transactions. They work with a wide variety of merchandise including jewelry, tools, electronics, and firearms (in FFL locations).

The position offers an hourly wage plus commission based on productivity. Pay is based on location, qualifications, and experience.

Responsibilities

• Greets and interacts with all customers to build rapport and recommend appropriate financial solutions.
• Performs non‑management open/close procedures.
• Maintains a clean, stocked sales floor and merchandise displays.
• Processes sales and loan transactions in accordance with policies, procedures, and regulatory requirements.
• Handles all cash and negotiable items in accordance with policies, procedures, and regulatory requirements.
• Answers incoming calls per company standards.
• Communicates the legal aspects of pawn and buy transactions to customers.
• Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
• Partners with all employees to create a positive and memorable customer experience.
• Successfully completes assigned training.
• Other related duties as assigned.

Minimum Requirements & Qualifications

• Must be willing and able to lift or carry up to 50 pounds.
• Must be able to perform duties for extended periods, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
• Ability to work with firearms and become firearms certified.
• May be asked to assist a customer on the exterior of the building or retrieve products from exterior storage areas.
• Minimum age 18 years.
• High School Diploma, GED, or equivalent experience.
• Strong desire to work, serve customers, work with people, and be team‑oriented.
• Ability to multi‑task in a fast‑paced environment.
• Ability to perform basic math calculations proficiently.
• Cash handling experience preferred.
• Must be able to work in multiple locations as business needs dictate.
• Must be able to work a flexible retail schedule, including weekends and holidays.
• Computer literate and able to operate POS systems and common office machines.
• Bilingual applicants encouraged.

Commission Plan Information

The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2‑8% commission based on gross profit of their personal performance. Applicants receive detailed commission incentive plan information during the interview.

Note: The information in this description is not an all‑inclusive list and management may assign or reassign duties at any time.

Applicants offered a position must agree to a binding arbitration agreement.

Pay rates will not be below applicable local minimum wage requirements.

Earned Wage Access is a service provided by NetSpend; signing up is required; restrictions and fees apply.

FirstCash 401k program is available to all employees 21 years of age or older.

Equal Opportunity Employer

FirstCash Holdings, Inc. is an Equal Opportunity Employer. We provide equal employment opportunity to all persons regardless of age, color, nationality, citizenship status, disability, race, religion, creed, gender, sex, sexual orientation, gender identity or expression, genetic information, marital status or status with public assistance, veteran status, or any other characteristic protected by federal, state or local law. FirstCash provides reasonable accommodations for qualified individuals with disabilities.