GIS Technical Specialist / GIS System Admin

GIS Technical Specialist / GIS System Admin

This system administrator position is created to utilize advanced knowledge and skills in computer systems, networks, and GIS technologies to help build and maintain Enterprise GIS system. The position will also perform system monitoring and tuning related tasks to ensure adequate availability and performance of GIS servers and services. The position will be required to document the procedures for system build, monitoring, troubleshoot and regular maintenance. This employee must work with other teams in IT and the GIS Unit to coordinate the planning, development, and implementation of any GIS systems and processes.

• Develop, implement and maintain facets of Geographic Information System to include: foundational GIS servers and services, GIS desktops (virtual and physical), and virtual application delivery. Installation and automation of operating system components and GIS server components and services. Specify firewall rules and other system changes. Much of the work requires expertise as a system engineer / system administrator / builder with the balance of the work requiring expertise writing scripts for building and installation process automation.

• Develop, maintain, and execute system monitoring procedures to include: status, utilization, capacity, and support for Data Center Operations staff to monitor servers and applications.

• Ensure systems are tested sufficiently. This work may include: designing test plans and specifications, implementing test plans, executing testing procedures, help in collecting and reporting results.

• Develop and maintain system build, monitoring, troubleshoot and regular maintenance documentation required for applicable teams: GIS Unit, Infrastructure Build, Operations and Maintenance, ITS Infrastructure Build and Operations.

• Research, recommend, and implement emerging technology solutions. Consult as needed on technology issues up to and including very complex, multi-agency efforts.

• Provide 2nd tier support for the Help Desk and occasionally staff the Help desk (route or resolve minor incidents as appropriate, engage other 2nd or 3rd tier support as required.)

Required Skills:

• Advanced knowledge of Microsoft Windows operating systems and services • Advanced knowledge using common Windows application protocols • Knowledge of scripting in: Python, Jscript, PowerShell, Microsoft command-line (cmd.exe) • Understanding of segmented network and firewall rules in a secured environment • Understanding of relational databases • Understanding of UML modeling • Knowledge of GIS systems is a plus • The ability to comprehend, analyze and interpret organizational and procedural problems • The ability to establish and maintain effective working relationships