Remote Patient Care Specialist - Remote Work Opportunity

Remote Patient Care SpecialistPacific Medical Data Solutions, a company of LifePoint Health, is a rapidly growing nationwide revenue cycle management services provider that has been offering high quality medical billing services since 2004. Headquartered in the Denver Tech Center, we offer a rewarding work environment with career advancement opportunities while maintaining a small company, employee-focused atmosphere.We are currently searching for a Remote Patient Care Specialist.The Remote Patient Care Specialist works to enhance patient satisfaction and clinician efficiency through a collaborative approach to patient care. Position is 100% remote and supports the local care team by conducting pre-visit planning and patient care support to ensure all needed information is available at the patient's appointment. Care opportunities are identified, and patient outreach and scheduling conducted when needed.General Duties and ResponsibilitiesResponsible for conducting pre-visit planning, outreach, scheduling and verification activities for preventive services, care gaps, immunizations, medication reconciliation and Annual Wellness Visits (traditional Medicare, Medicare Advantage and commercial)Conducts chart reviews and ensure all diagnostic results, specialists reports, medication refills and other clinical requests/orders are complete and available for the provider; When necessary, call to obtain results; note any missed diagnostic tests or specialist referralsReview available insurance payor reports to identify gaps in care, medication adherence opportunities and document care opportunities in the medical record as a pre-visit noteUses sound clinical judgement to ensure medical record is fully prepared for the physician at the time of the patient's visitAs needed, pre-registers patients including collecting and/or updating patient demographic and billing information, verifying insurance coverage, etcMaintain a current and working knowledge of HEDIS quality measure specifications, care requirements and eligibility specifications associated with different types of wellness visitsStrong collaboration with the practices through effective communication, compassion, and appropriate judgement in patient careExcellent communication and advanced organizational skills are requiredInforms patient of any/all necessary pre-procedure preparations, as directed by the practice or per written practice protocolsWorks closely and coordinates with hospital case managers to schedule discharged patients for a post-discharge appointment, conduct transitional care call within 48 hours post discharge, ensures discharge summary is available and documented in the medical recordSpecific Requirements IncludeAssociate's degree or Medical Assistant formal training preferred5+ years' experience required preferably in a physician office/ambulatory settingCertified Medical AssistantStrong organizational skillsAbility to work in a team environmentComputer Skills: Excel, Word, Outlook, Medical Billing Software SystemsExcellent communication skills and ability to work in a team environment.BenefitsMedical, Dental, and Vision401k Retirement PlanPTO and EIB PayRemote work opportunityPay Range: $17 - 20/hour The final agreed upon compensation is based on individual education, qualifications, experience, and work location.Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran