Stakeholder Support Team Lead: Elevate Service Delivery

CFP BD OF STANDARD CTR FOR FINANCIAL PLANNING

CFP Board in Washington, DC, is seeking a Stakeholder Support Services Team Lead to supervise a multi-level team delivering frontline stakeholder support across calls, email, and digital channels. This role translates strategy into daily execution, oversees staffing, quality, and escalations, and partners with cross-functional experts to ensure a high-quality certification journey. The position reports to the Manager, Contact Center, requires a Bachelor’s degree (or equivalent) and at least #J-18808-Ljbffr CFP BD OF STANDARD CTR FOR FINANCIAL PLANNING

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Vacancy posted 2 days ago

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